Customer Support Manager

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

Job ResponsibilitiesCustomer Support:Provide direct support to customers to ensure high-quality customer service and satisfaction.Update customers on order status throughout the fulfillment cycle.Troubleshoot issues due to system sync or incorrect information uploaded into systems.Escalate complex customer enquiries to senior team members.Schedule regular...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Job OverviewWe are seeking a Senior Specialist, Customer Happiness to join our team at ZUS Coffee. As a key member of our customer support team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead complex customer inquiries and escalations with professionalism and efficiency.Provide...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences.The ideal candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are looking for a skilled and patient individual who can provide top-notch service and maintain positive relationships with...

About Expedia GroupWe are a travel industry leader, passionate about shaping the future of travel. Our diverse team of travelers and technologists work across time zones, hemispheres, cultures, and languages to create innovative products and services.At Expedia Group, we believe that travel can be hard, but it's worth every effort. That's why we take our...

**Responsibilities**: - Handle customer enquiries and complaints, provide appropriate solutions and alternatives within the time limits. - Drive up selling and cross selling on top core online product with the goal to increase revenue. - Take up selling and cross on top core online product with the goal to increase revenue. - Take the extra mile to engage...

About the Job">We are seeking a Logistics Customer Support Executive to join our team at TIME's group. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring smooth logistics operations.">Key Responsibilities">Provide customer support via phone, email, and chat.Respond to customer...

Would you like to work with a product that allows you to impact the lives of millions of people in a significant way? Are you looking for a new challenge in an exciting environment that offers the agility of a start-up but with the resources of a multinational? **The Mission**: We continue to build a culture of extraordinary customer service working...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

Job SummaryThe Lodging Partner Associate role sits within the Traveler & Partner Service Platform (TPSP) in the Expedia Product & Technology division of Expedia Group. As a key member of this team, you will play a vital role in delivering exceptional service and operational excellence in the travel industry.Your primary responsibilities will include...

Job Title: IT Support Management SpecialistZUS Coffee is seeking a skilled IT Support Management Specialist to join our team.Job Summary:The ideal candidate will have experience in IT operations or technical support management and be able to lead and coordinate multiple IT functions.This role requires strong analytical skills, excellent communication skills,...

Answering phones from customers professionally and responding to customer inquiries and complaints. - Provide troubleshooting to ensure that customers are able to get the services that they subscribed to. - Ability to identify the root cause of the issue that the customer is facing and provide a logical solution. - Improves system performance by identifying...

**Job Responsibility: -**: - ** 1.Customer Support** - First level of direct support to customers to uphold customer service quality and satisfaction. - Update on customer enquiries on order status throughout the fulfilment order cycle (from marketplace to physical handover to 3PL). - First-level troubleshooting of issues due to system sync or incorrect...

We are seeking a Customer Onboarding Manager to oversee the onboarding process for new clients and ensure a seamless transition to our platform. As a Customer Onboarding Manager, you will be responsible for developing and executing onboarding strategies, providing training and support to clients, and analyzing data to inform business decisions.About the...

**Work Location: Sunway, Malaysia** At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges,...

The Night Fruits Dessert and Gift Shop Retail Assistant plays a key role in ensuring exceptional customer service and maintaining the smooth operation of our fruits dessert and gift shop. As a Night Fruits Dessert and Gift Shop Retail Assistant, you will assist customers in selecting and purchasing products, handle cash transactions, maintain inventory...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

The position of Mandarin Speaker Customer Support Analyst at Daythree Business Services Sdn Bhd requires a high level of proficiency in both Chinese Mandarin and English. The ideal candidate will have a Bachelor's degree qualification and above, with a minimum of 1 year of working experience in Service Quality or call center. Strong analytical and...

**The company** Our client is a growing multinational integrated supply chain solutions company. The company has managed large and complex supply chains across multiple industries. The company provides integrated supply chain and network solutions. Reporting to the Sales Support Lead/Manager in Singapore, the Sales Support Executive will support sales and...