Customer Service Support

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

**Responsibilities**: - Obtains customer information by answering telephone calls professionally and responding to customer inquiries and complaints. - Researching required information using available resources. - Handling and resolving customer complaints regarding clients’ products and customer service problems. - Providing customers with the...

**Position title : Customer Service Executive** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by ensuring...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...

**DUTIES & RESPONSIBILITIES** - Responsible for providing customer support and services. - Serves as first point of contact for customer and inquiries for after sales activities. - Schedules and coordinates travel for Service Engineer to support customers. - Manage warranty record and claims during warranty period. - Handle customer complaints and work with...

**Customer Service ( Subang)** Location : Sime UEP Industrial Park Subang Working Days : 5 days Nature of Business : IT solution provider - Checking of the warranty for the particular IT/ home appliances products - Provide the quotation to the customers on the servicing cost - Follow up and assist customer enquiries - Will coordinate with other engineers...

**JOB DESCRIPTION** - Act as an interface to communicate and coordinate with internal parties and customers from time to time to ensure smooth running of back - office functions. - Handle KYOCERA customer inquiries and resolve customer problems by phone call or assign technician for visit within the time frame with a focus on service excellence and first...

_Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

At Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer experiences.The ideal candidate will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.We are looking for a skilled and patient individual who can provide top-notch service and maintain positive relationships with...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

1. Manage and maintain close relation with customers, OEM and other potential stakeholders for successful management of the company contracts and key accounts. 2. Prepare and lead commercial and contractual negotiations with OEMs and Customers. 3. Ensure Customer's requirement and expectations are met. Guaranty Customer's satisfaction. 4. Ensure contract...

Job SummaryWe are seeking a highly skilled and dedicated Customer Support Executive to join our team at CTE Computer Centre Sdn Bhd.About the RoleThis is a unique opportunity for individuals who enjoy working with customers, resolving issues efficiently, and providing excellent service.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries...

_Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,200- RM2,500_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ - ** Fresh grads are welcome to apply_ Task: - Checking of the warranty for particular IT...

Job OverviewWe are seeking a Senior Specialist, Customer Happiness to join our team at ZUS Coffee. As a key member of our customer support team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesLead complex customer inquiries and escalations with professionalism and efficiency.Provide...

**COMPANY'S NAME : Dr Ginny Clinic,** **LOCATION **:Lot3A, Jln USJ10/1J, Taipan Triangle, 47620 Subang Jaya, Selangor** **POSITION :Customer Service Officer** - **Responsibilities**:_ As a Customer Service Officer, you will be the face of our clinic, ensuring that each client receives exceptional service. Your ability to speak fluent Mandarin, English and...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

About the Job">We are seeking a Logistics Customer Support Executive to join our team at TIME's group. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring smooth logistics operations.">Key Responsibilities">Provide customer support via phone, email, and chat.Respond to customer...

**Job Descriptions**: - Mainly in answering calls from customers - Handle inquiries and complaints from customers - Key in and update existing data - Manage and organize records and files - Prepare relevant reports as needed - Provide general data entry support across many teams on an ad-hoc basic **Job Requirements**: **Salary**: RM1,900.00 - RM2,100.00...

Ninja Van is a dynamic and innovative logistics company that requires a highly skilled Sales Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth functioning of the sales process, providing operational support to sales teams, and overseeing order processing.We offer a competitive compensation package,...

**Job Purpose** The Customer Support Manager act as primary focal point to oversight of all Leonardo Helicopters Customer Support related topics and is responsible to deliver excellence to the customers and maintaining customer's satisfaction through the provision of problem-solving and deep understanding of customer's fleet, operational needs, key company...