Customer Service Liaison

3 days ago


Subang Jaya, Selangor, Malaysia Ninja Van Full time

Ninja Van is a dynamic and innovative logistics company that requires a highly skilled Sales Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth functioning of the sales process, providing operational support to sales teams, and overseeing order processing.

We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment. If you are a motivated and organized individual who is passionate about sales, customer service, and order management, we encourage you to apply for this role.

About the Company
  1. Company Overview:
    • Ninja Van is a tech-enabled logistics company that provides hassle-free delivery services for businesses across Southeast Asia.
    • Our platform uses cutting-edge software and operational concepts to ensure seamless order processing and efficient delivery.
  2. Job Description:
    • The Sales Coordinator role is a critical position in our organization, responsible for ensuring the smooth functioning of the sales process.
    • Responsibilities include providing operational support to sales teams, overseeing order processing, and addressing customer inquiries and complaints.
  3. Requirements:
    • Bachelor's degree in Business Administration, Sales, Logistics, or a related field.
    • Minimum 1 year of experience in a sales support, customer service, or order management role, ideally within the FMCG or logistics industry.
    • Proven track record of coordinating cross-functional teams and resolving customer service issues efficiently.
    • Experience in using CRM or order management systems to track and report on sales activities.
    • Excellent coordination and time management skills.
    • Strong problem-solving abilities and exceptional customer service skills.
    • Effective communication skills and collaboration with cross-functional teams.
    • High attention to detail and technical proficiency in managing order systems and reporting.


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