Customer Support Process Manager

Job SummaryThe Customer Support Liaison is a critical role at Teleperformance, where you will be the primary contact for customers using our client's website shopping channel. As a key representative of our brand, you will embody the values of professionalism, empathy, and excellence in every interaction.About the RoleYou will respond to customer requests,...

Job OverviewAt Teleperformance, we're seeking a highly skilled Customer Success Specialist to join our team. As a key member of our client's support team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to customer requests, manage concerns, and provide timely information via inbound...

About the job Customer Support SpecialistLocation: VSQ@PJPreferably: Anyone who is passionate and excited to learnSalary: Up to RM3,200Interview date: ImmediateWorking hours: 5 days a weekVisa: MalaysiaRoleAs a customer support specialist, this role is the face of the company and the first line of support for thousands of its customers across the globe. The...

Do you have a passion for delivering exceptional customer experiences? Are you looking for a challenging role that combines analytical skills with operational expertise? Look no further! At IBM Computing, we're seeking a talented Process Delivery Specialist to join our team.About the RoleThis position is responsible for verifying spare parts requests,...

Job DescriptionThis role will deliver high-value experiences through simplified, successful interactions using all contact channels. The individual performing this role is expected to be knowledgeable across the entire portfolio of Hardware, Software, and Services and will be responsible for making the complex accessible.This agent will solve complex...

Direct message the job poster from Airfoil Services Sdn BhdResponsibilitiesMonitoring Turn Around Time (TAT) and On Time Delivery (OTD) as per customer contractedMaintaining and sending customer visit report on timely mannerRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle...

This job is a Customer Service Support Executive (One-Year Contract) at Dolphin, handling customer inquiries and enhancing brand reputation for Royal Canin. You might like this job because it offers remote work flexibility and focuses on engaging with customers on social media platforms.At Dolphin, we create bold and innovative advertising campaigns for top...

Bjak is a leading insurance company in Southeast Asia, dedicated to providing innovative financial solutions to individuals and businesses in the region.Job Description:The Operations Lead will be responsible for developing and implementing operational strategies that align with Bjak's business objectives. This includes leading cross-functional teams to...

The Senior Business Support Specialist is a critical role within CTC Global SDN BHD, serving as the key liaison between Sales Account Managers, Principals, and Vendors. This position demands a deep understanding of pricing strategies, sourcing methodologies, and quotation preparation, as well as the ability to manage compliance verification and proposal...

About YouWe are seeking an experienced Business Process Change Manager to join our team in Kuala Lumpur. As a key member of the ASPIRE program, you will be responsible for leading the implementation of Future ERP solutions based on SAP S/4 HANA and other cloud/on-premise technology platforms.Your main responsibilities will involve:Leading cross-functional...

Job Overview:Agensi Pekerjaan JobScoper Sdn. Bhd. is seeking a highly skilled Customer Service English Speaker to join our team.Responsibilities:Inbound Calls: Handle incoming calls promptly and professionally, addressing customer queries and concerns effectively to ensure quick and accurate solutions.Customer Inquiries: Respond to queries submitted via the...

Our TeamEli Lilly and Company has a diverse team of employees working together to make a difference in the lives of people around the world.Job DescriptionProvide accurate and timely information about our pharmaceutical products to customers.Evaluate customer inquiries and escalate those that require additional support or resource.Maintain knowledge of...

Key ResponsibilitiesProcess payments securely, maintaining data confidentiality and adhering to compliance standards.Assist customers in placing online orders efficiently, providing prompt support via inbound calls and emails.Proactively address issues to protect brand reputation and customer loyalty, collaborating with the team to enhance processes and...

We are a dynamic cake company operating two separate brands: KETOCAKE, specializing in sugarless cakes, and CAKETELLA, offering alcohol-infused cakes.Located in a prime area with two outlets situated next to each other, we cater to customers from Monday to Saturday, 8am to 6pm. Sundays are reserved for recovery.Responsibilities:Demonstrate exceptional...

About Our TeamWe are a high-performing team of professionals dedicated to delivering exceptional customer experiences.Job DescriptionThis full-time role involves providing technical support and warranty services to customers in Kota Damansara. The successful candidate will be responsible for analyzing technical problems, collaborating with internal teams,...

OverviewThe Customer Success Specialist role at Teleperformance is designed to ensure seamless customer experiences through responsive support and effective issue resolution. As a representative of the company, you will embody our values of responsibility, quality, and passion for excellence.This position requires strong communication skills, adaptability,...

About the JobWe are seeking an experienced insurance professional to join our team as an Assistant Manager, Insurance Operations. The successful candidate will be responsible for managing our insurance operations across the region, ensuring that all claims are handled efficiently and effectively.Responsibilities- Manage insurance operations across the...

Process Specialist - Customer Support (Native Korean Speaker)This role will deliver high-value experiences through simplified, successful interactions using all contact channels (telephone, portal, email, chat).The individual performing this role is expected to be knowledgeable across the entire portfolio of Hardware, Software, and Services and will be...

Job Summary:FIBRO ASIA SDN BHD seeks a highly motivated and organised Sales Coordinator cum Admin to support our sales and administration team. The ideal candidate will have strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.Responsibilities:Process customer orders and assist with order...

Job DescriptionThis role is responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and expectations exceeded.The ideal candidate will have strong communication skills, ability to work effectively with various stakeholders, and proficient in using technology to support sales activities.Key...