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Operations Support Manager

1 week ago

Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Key Responsibilities
  • Process payments securely, maintaining data confidentiality and adhering to compliance standards.
  • Assist customers in placing online orders efficiently, providing prompt support via inbound calls and emails.
  • Proactively address issues to protect brand reputation and customer loyalty, collaborating with the team to enhance processes and improve customer experience.
  • Maintain service quality by sharing feedback and recommendations, staying updated through training and continuous learning.