IT Support Team Manager
5 days ago
We are seeking an experienced IT Support Team Manager to lead our service desk team in providing exceptional customer support and resolving IT-related issues efficiently. The successful candidate will oversee the daily operations of the service desk, ensuring high-quality service delivery while driving continuous improvement initiatives.
Key Responsibilities:- Team Leadership: Lead a team of service desk agents, focusing on excellent customer support, meeting KPIs, and developing team members through coaching and training.
- Service Desk Operations: Oversee the daily operations of the service desk, ensuring efficient ticket management, monitoring service desk metrics, and escalating tickets according to established procedures.
- Incident Management: Ensure timely resolution of incidents, analyze trends, and work with relevant teams to implement preventative measures.
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Support Team Manager
3 days ago
Petaling Jaya, Selangor, Malaysia Mandom (Malaysia) Sdn Bhd Full timeAs a Sales Admin Supervisor at Mandom (M) Sdn Bhd, you will have the opportunity to work with our experienced team, providing administrative support to ensure smooth sales operations. Your responsibilities will include tracking sales, managing documents, and preparing reports.Job RequirementsDiploma or Bachelor's Degree in Business Administration or related...
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IT Support Professional
3 hours ago
Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full timeJob OverviewThis role involves delivering exceptional technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide prompt and professional assistance to customers via various communication channels.Troubleshoot complex technical problems, utilizing advanced diagnostic skills...
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Customer Support Technician
3 hours ago
Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full timeJob OverviewThis role involves delivering high-quality technical support and service to customers, ensuring their IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide technical support and service to customers, ensuring their issues are resolved efficiently and effectively.Troubleshoot complex technical problems, using...
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Supporting Film Production Team
5 days ago
Petaling Jaya, Selangor, Malaysia Milestone Production Sdn Bhd Full timeJob RoleThe Supporting Film Production Team role at Milestone Production Sdn Bhd involves providing administrative support to the production department. This includes assisting with post-production, on-set assistance, and pre-production tasks.Main ResponsibilitiesPost-Production Tasks: Help track deliverables for post-production and liaise between the...
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IT Project Manager
2 days ago
Petaling Jaya, Selangor, Malaysia Comm-IT Consultancy Services Sdn Bhd Full timeResponsibilities:- Act as the liaison between clients, product teams, mid-level management, technical teams, and QA teams.- Understand and define client requirements.- Assist in developing project plans, scopes, objectives, schedules, budgets, and deliverables while maintaining comprehensive project documentation.- Monitor project progress to ensure...
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Support Team Member
6 days ago
Petaling Jaya, Selangor, Malaysia cake tella Full timeKey ResponsibilitiesCommunicate with customers via various channels to resolve inquiries and issues in a timely and professional manner.Collaborate with the production team to ensure seamless delivery and packaging of orders.Facilitate face-to-face interactions with customers and runners to guarantee accurate order fulfillment.Develop creative solutions to...
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Commercial Support Manager
2 days ago
Petaling Jaya, Selangor, Malaysia CTC GLOBAL SDN BHD Full timeThe Senior Business Support Specialist is a critical role within CTC Global SDN BHD, serving as the key liaison between Sales Account Managers, Principals, and Vendors. This position demands a deep understanding of pricing strategies, sourcing methodologies, and quotation preparation, as well as the ability to manage compliance verification and proposal...
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Project Management Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Comm-IT Consultancy Services Sdn Bhd Full timeAbout the Role:We are looking for an experienced Project Management Specialist to lead our IT projects. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively with cross-functional teams.Key Responsibilities:Monitor project progress to ensure high-quality delivery within...
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Operations Support Manager
3 hours ago
Petaling Jaya, Selangor, Malaysia Johnson Controls Full timeAbout the Role:We are seeking an experienced Operations Support Manager to join our Service Operations team. In this role, you will oversee administrative processes, ensuring effective execution of non-book-bill activities.Develop and implement processes for tracking and reporting incentive and overtime payments.Generate reports and dashboards to track key...
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Medical Support Team Member
4 days ago
Subang Jaya, Selangor, Malaysia Source: K&L Enterprise Full timeOur Commitment to YouAt Source: K&L Enterprise, we value our team members and strive to create a supportive work environment that fosters growth and development. As a Medical Support Team Member, you will have access to comprehensive training, ongoing support, and opportunities for professional growth.Key ResponsibilitiesSupport Dentists in Clinical...
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Team Lead
7 days ago
Petaling Jaya, Selangor, Malaysia Ingram Micro Company Full timeIt's fun to work in a company where people truly BELIEVE in what they're doingJob Description:Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries...
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Technical Support Manager
5 days ago
Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full timeThis role involves providing technical support for internal users, with a focus on resolving issues related to MS AD, MS 365 application suite, and server systems.Key ResponsibilitiesProvide technical support for internal users.Manage and maintain CMC's Microsoft AD, MS 365 environment.Deliver support for internal users.Perform IT functions as assigned by...
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Technical Support and Training Manager
2 hours ago
Petaling Jaya, Selangor, Malaysia ManpowerGroup Malaysia Full timeAre you a detail-oriented professional with a passion for process improvement? Do you have experience in safety management and maintenance systems?We are seeking a highly skilled RSE Technical Support Engineer to join our team at ManpowerGroup Malaysia. As a key member of our operations team, you will be responsible for coordinating and managing various...
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Managing Director Administrative Support
7 days ago
Petaling Jaya, Selangor, Malaysia WAKOMAS Chemical Sdn Bhd Full timeJob SummaryWe are seeking a highly organized and skilled individual to fill the position of Managing Director Administrative Support at WAKOMAS Chemical Sdn Bhd. As a key member of our team, you will provide administrative support to the Managing Director, ensuring seamless operations and effective communication. Your responsibilities will include scheduling...
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Administrative Support Manager
2 days ago
Petaling Jaya, Selangor, Malaysia The Traveller Malaysia Sdn Bhd Full timeJob DescriptionThis Accounts Executive role at The Traveller Malaysia Sdn Bhd offers a challenging opportunity to work in a dynamic environment. As part of our team, you will be responsible for managing the payment cycle, preparing accounting documents, and verifying supplier invoices.ResponsibilitiesVerify and post supplier invoices into the accounting...
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Team Management Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia IWealth Global Group Sdn Bhd Full timeAbout This OpportunityThis is an exciting opportunity for a Store Performance Coordinator to join our team as a Restaurant Operations Manager. As a key member of our management team, you will be responsible for driving sales growth, improving guest satisfaction, and maintaining operational efficiency across multiple restaurant outlets.You will lead and...
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IT Support Engineer
7 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the RoleAs an IT Support Engineer - Property Management, you will be responsible for providing technical support for various IT systems, including IFCA Net, IFCA mall, Uipath, Talend, Abbyy Flexi-capture, and I-residential. You will work closely with the supervisor to establish, implement, monitor, maintain, and improve the Divisional/BU/OU Property...
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Support Engineer
7 days ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeJob PurposeProvide support for the IFCA Net, IFCA mall, Uipath, Talend, Abbyy Flexi-capture, I-residential and CSS system. SAP BPC planning and console is a plus.Ensure that the system application's solution is in line with business objectives, facilitating end-to-end business transactions, process automation, reporting, and data analysis.Maintain smooth...
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Management Team Member
4 days ago
Petaling Jaya, Selangor, Malaysia AEON CO. (M) BHD. Full timeJob DescriptionThe Retail Executive will play a key role in driving business growth and improving customer satisfaction through effective store operations management. Key responsibilities include:Developing and implementing effective store operations strategies to drive business growth and improve customer satisfaction.Leading a team of retail professionals...
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International Support Manager
3 days ago
Petaling Jaya, Selangor, Malaysia Hemmersbach GmbH & Co. KG Full timeThis is an exciting opportunity to become a Project Assistant and contribute to the success of our global projects. As a key member of our team, you'll play a crucial role in supporting business operations and ensuring high-quality service delivery.Key TasksProficiency in MS Office, particularly Excel and PowerPoint, is essential.Effective ownership,...