Global Relationship Executive
5 days ago
M-DAQ Global is a pioneering fintech group specializing in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.
About the Role:
The Client Experience Executive will play a key role in ensuring customer satisfaction by providing timely and effective support across various stages of the customer journey. This involves handling customer inquiries, managing customer accounts, troubleshooting issues, and collaborating with internal teams to resolve payment-related queries.
Requirements:
- Diploma or Bachelor's degree in any field.
- 1-3 years of experience in customer service, support, or a related role.
- Strong verbal and written communication skills.
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