Customer Service Operations Director

Maxis Malaysia is a leading converged solutions company seeking an Operations Director - Customer Experience to manage our Contact Centre operations.Responsibilities:Manage inbound teams of the Contact Centre to meet Service Level objectives, ensuring customers' enquiries and complaints are attended to promptly.Lead the development and implementation of...

About UsAt Daythree Business Services Sdn Bhd, we are committed to delivering exceptional customer service and driving business growth through innovative workforce management solutions. We are seeking an experienced Operations Management Director to join our team and lead our workforce management department.About the RoleYou will be responsible for...

About the Company:Taylor's Education Group is a leading education provider with a strong reputation for excellence. We are committed to delivering high-quality education and training programs that meet the needs of our students and stakeholders.Job Overview:We are seeking a highly experienced Director of Operations and Maintenance to join our team. The...

Job Summary:Taylor's Education Group is seeking an experienced Assistant Facilities Director to join our team. The successful candidate will be responsible for assisting the Facilities Director in overseeing the day-to-day operations of our facilities, ensuring that all buildings and properties are well-maintained, and providing excellent customer service to...

Job Description: Global Sales and Operations DirectorMonroe Consulting Group's Logistics Division is partnering with a leading global freight forwarding company to seek an experienced General Manager to lead the sales and operations team. The ideal candidate will possess extensive experience in the freight forwarding industry, a strong background in supply...

The position of Operations Director at Mediskin Sdn Bhd is responsible for overseeing the clinic's daily operations, ensuring efficiency and effectiveness. This includes managing staff, maintaining high service standards, and enhancing client experience.Main ResponsibilitiesSupervise and coordinate daily clinic operations to ensure smooth workflow and...

Job SummaryWe are seeking a highly skilled Director of Operations and Logistics to join our team at Personal Collection Direct Selling Inc. in Malaysia. This role requires a strategic thinker with strong leadership skills and a deep understanding of operations management, efficiency, and customer experience.The ideal candidate will have a proven track record...

About the Role:We are looking for a talented Food Service Director to join our team at Table And Apron Sdn Bhd. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and enhancing customer experience in our bakery in Damansara Kim.Key Areas of Responsibility:Business Growth: Develop and...

OverviewZUS Coffee seeks a visionary leader to drive the growth and success of our outlet operations. As Operations Manager, you will oversee the development and implementation of strategies that enhance customer experience, increase revenue, and improve operational efficiency.ResponsibilitiesProvide leadership and direction to District Managers to achieve...

Job DescriptionThe Clinic Operations Director will be responsible for overseeing the day-to-day operations of the clinic, ensuring that all aspects of the business are running smoothly and efficiently. This includes managing staff, coordinating with other departments, and monitoring clinic performance metrics.Main ResponsibilitiesOperational...

Customer Experience LeaderWe are seeking a Customer Experience Director to join our team at Ikano Bank AB. As a Customer Experience Director, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences.About the RoleThe successful candidate will have a proven track record of experience in customer...

About TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our goal is to help our clients represent, protect and grow their brands.We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

Job DetailsWe are seeking an Operations Improvement Director to lead our maintenance operations team. The successful candidate will be responsible for developing and implementing effective maintenance strategies, ensuring the smooth operation of our facilities and equipment.Main Responsibilities:Core Accountabilities1. Develop and implement comprehensive...

About the RoleWe are seeking a highly skilled Sales Director to lead our sales efforts and drive growth. As a key member of our team, you will be responsible for meeting and exceeding sales targets, identifying new business opportunities, and developing strong relationships with customers.About ASSA ABLOY Group:We are a global leader in access solutions,...

Job DescriptionWe are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Maintain accurate...

About UsBjak is a leading provider of financial services in Southeast Asia, with a strong presence in Malaysia. Our mission is to empower individuals and businesses through accessible and sustainable financial solutions. We strive to deliver innovative products and services that cater to the evolving needs of our customers.Position Overview:We are seeking a...

We are a dynamic e-commerce company that specializes in delivering premium fresh flowers on demand and via subscription. As a Operations Director, you will be responsible for overseeing the entire operations function, including logistics, inventory management, and supply chain coordination.Your primary goal will be to ensure the efficient and cost-effective...

Aigens Technology Limited is a market leader in F&B and Hospitality technology, empowering brands across the Asia Pacific with innovative solutions that transform customer experiences and maximize operational efficiency.We are seeking an exceptional individual to join our team as a Customer Service Specialist. This role will involve providing excellent...

Job OverviewWe are looking for an experienced Client Services Director to oversee our client relationships and ensure seamless service delivery. The ideal candidate will have a strong background in client management, people leadership, and strategic planning.Key QualificationsMinimum 10+ years of experience in operations, preferably in BPO/ITES industry.7+...

About the RoleWe are looking for an experienced Contact Centre Operations Director to join our team at Commerce Access Sdn. Bhd. As a key leader, you will be responsible for driving operational excellence and improving customer experience across our contact centres.Key AccountabilitiesDevelop and implement strategic plans to improve contact centre...