Global Service Desk Manager

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Junior IT Global Service Desk Specialist where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and...

Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA ,Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration -...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**The company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. We are looking for an Account Management Coordinator to be...

Job Description Open Position: Customer Service, Supply Chain & Logistics (Shared Service Company) A Shared Service Company is currently hiring a Customer Service, Supply Chain & Logistics to join them in the Penang office. Key responsibilities include: Hold at least a Diploma or Bachelor Degree in Supply Chain More than 3 years working experience as...

Responsible in providing front desk services to guests, processing guest payments and acting as an information source on various matters. Citytro Sdn Bhd trading as Eastin Hotel Penang, which is located in the Queensbay integrated, waterfront development, strategically nestled within a 15mins drive from Georgetown and 10mins away from the Penang...

Responsible for a guest’s comfortable stay right from the hotel booking/check-in to check-out - Ready to offer assistance to hotel guests - Responsible for front desk duties such as check-in/out, coordinating housekeeping, bell service etc. - Calculation of guests bills and payment collection - Familiar with proprietary hotel booking software, payment...

Job Description To supervise operations in Front Office to consistently and profitably deliver a high quality guest experience in accordance with established standard Main Duties & Responsibilities: Prepares in close conjunction with department heads the Rooms section of the business plan and monitors budget versus actual results during the financial year....

Job Scope: - Managing manage service client help desk tickets & prioritize according to SLA and severity. - Recognize and escalate complex issues. - Server setup and configuration - RAID, Windows Server OS, firmware upgrade. - Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware. - Laptop/Desktop...

Open Position: Key Support Engineer (Global Equipment Provider Company)A global equipment provider company is looking for Key Support Engineer to be based in Penang office.Key requirements include:·      Involved in machine installation and commissioning at customer sites.·      Regional exposure with responsibility to support internally and...

Job Scope: Managing manage service client help desk tickets & prioritize according to SLA and severity. Recognize and escalate complex issues. Server setup and configuration - RAID, Windows Server OS, firmware upgrade.  Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware. Laptop/Desktop configuration...

Job Scope: Managing manage service client help desk tickets & prioritize according to SLA and severity. Recognize and escalate complex issues. Server setup and configuration - RAID, Windows Server OS, firmware upgrade.  Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware. Laptop/Desktop configuration...

Job DescriptionOpen Position: Key Support Engineer (Global Equipment Provider Company)A global equipment provider company is looking for Key Support Engineer to be based in Penang office.Key requirements include:·      Involved in machine installation and commissioning at customer sites.·      Regional exposure with responsibility to support...

JOB RESPONSIBILITIESLead and manage Penang service team Monitor service activity includes repairing and maintenance of machine as well as applications support to customer Handle service contract and liaise with customer for major service issueReports to Operations Manager QUALIFICATIONS & REQUIREMENTS Degree/Diploma in...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. Reporting to Customer Retention and Development Manager,...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...

Job Title: Operations Analyst, HR Shared Services **Job Description**: The Role: The core purpose is the mission of the job - why it needs to be filled and how it fits into the organization. By narrowly defining the Core Purpose, you’re able to define what’s needed to solve the existing business challenge(s)- The EBSC HR Operations Analyst is...

Overview Job Summary Qualifications Requirements: Proficient in Mandarin, Malaysian & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...