Change and Communication Specialist

3 weeks ago


Petaling Jaya, Malaysia FrieslandCampina Full time

FrieslandCampina IT has defined its strategy, including strategic priorities and supporting programs, it is essential that the strategy is known and understood within the organization. Furthermore effective change management is critical in the success of many IT / Process related projects (system implementations, process optimizations, etc.)

The Change & Communication Specialist:

- Leads the communication within the IT department, communication will be ranging from external communication with our customers and internal communication with colleagues
- Drives communication agenda, including the organization of events, like seminars, town halls
- Maintains a center of expertise for change and communication
- Coaches colleagues in change and communication management
- Plays an active role in key projects where change and communication capabilities are essential to the success.

What we ask
- Min 5 years of relevant experience in communication and change management
- Expertise in communication strategy and implementation
- Understands the language of IT Professionals
- A people-focused person that is eager to understand the dynamics within an IT organization
- Stakeholder communication
- Expertise in change management methodologies (like PROSCI)
- Fluent in Dutch and English (Spoken and written)
- Strong writing abilities: Capable of producing clear, concise, and grammatically correct written materials in a professional setting.
- Professional attitude towards internal communications, cultural support and engaging Continuous Improvement Program
- Behavior skills like: initiative, persistent, persuasive

What we offer

FrieslandCampina offers you a place to be yourself. In an innovative work environment with facilities and support that are second to none, we welcome your skills, ideas and passion. Most of all we welcome you as the person you are and the person you want to be. Our mission is to liberate people to work smarter.

FSSC Asia is located at Quill 9, Petaling Jaya. Our colleagues are diversified in ethnicity, gender and languages. Opportunities to work in different departments such as Accounts Payable, Accounts Receivable, Record to Report, Tax, Enterprise Data, Procurement, Innovation & Projects, Operating Companies and many more locally or abroad. We believe in people development where you chart your own path for your own career growth.

Our reward policies support FrieslandCampina’s values and business strategy by helping to attract, engage and retain the best possible talent at every level. We offer remuneration packages that recognize and reward individual performance, experience and potential, while reflecting competitive practices in all the countries in which we operate. A transparent, consistent and fair approach to reward is critical to our success and growth.- Vacancy description- Define and, after approval, ensure execution of communication plan for IT, in order to keep IT communication channels up-to date with relevant information.
- Translate this plan into a yearly communication activity calendar for the selected media / communication means; (WebEx, announcements, Newsletters, narrowcasting, sharing success, lunch/breakfast sessions, leadership days, yammer, town hall meetings, Over2You sessions, etc.).
- Participate within IT communication/ change projects.
- Coordinates and executes the yearly communication activities: WebEx, announcements, Newsletters, narrowcasting, sharing success, strategy toolkit, introduction presentations, lunch/breakfast sessions, leadership days, SharePoint, yammer, town hall meetings, Over2You sessions, interior design 2e floor etc.
- Organizing role within events for IT.
- On content level align with internal policies and procedures.
- Maintain change expertise, drive capability build and training throughout the various project and IT platform teams.
- Support the operation of capability-building communities to encourage continuous learning and teamwork.



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