Guest Service Officer

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

**Job Number** 23149872 **Job Category** Rooms & Guest Services Operations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

The Guest Services Crew is responsible for administering the Guest Services functions at Gamuda Cove including assisting all entry and exit turnstile, processing upgrades and delivering service recovery while ensuring the delivery of friendly service excellence at all times. - You will be based at **GAMUDA COVE**. - Address:42700, Persiaran Cove Sentral,...

The Guest Services Crew is responsible for administering the Guest Services functions at Gamuda Cove including assisting all entry and exit turnstile, processing upgrades and delivering service recovery while ensuring the delivery of friendly service excellence at all times. - You will be based at **GAMUDA COVE**. - Address:42700, Persiaran Cove Sentral,...

**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of...

**GENERAL MISSION** - To directs, leads and coordinates overall activities of the Front Office. - To maximize room and related revenues with the existing salable rooms using the yield management technique. **RESPONSIBILITIES AND MEANS** - Responsible for the entire operation, staffing and equipment of the Front Office. - Delegates to and supervise all...

**Primary Responsibilities** **Front Office Operation** - Conduct daily briefings and ensure that all pertinent information is well received by team members - Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met - Review, analyze and suggest improvement of work flow and...

**Job description** A Front Office Ambassador with a true passion for hospitality, you are always prepared for changing circumstances! You have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with...

Job Number 24164738Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Job Number Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

**Primary Responsibilities** **Front Office Operation** - Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues - Check that all Front Office employees report to work punctually and are well groomed before each of their shift - Assist conduct daily briefings...

**Supporting Management of Front Desk Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees....

HOTEL MANAGER - - Inspect the grounds, public areas and guest rooms for appearance and cleanliness - Ensure company standards for housekeeping, decoration and guest services are met - Answer guest question about hotel services and policies - Keep track of the hotel's financials - Interview, hire, train and terminate staff - Monitor staff performance,...

**DUTIES AND RESPONSIBILITIES**: - Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually,...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. - Actively promote spa packages and...

Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

**Job Number** 24050243 **Job Category** Rooms & Guest Services Operations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

**Company Description** Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible...