Guest Services

**Job Number** 23149872 **Job Category** Rooms & Guest Services Operations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

The Guest Services Crew is responsible for administering the Guest Services functions at Gamuda Cove including assisting all entry and exit turnstile, processing upgrades and delivering service recovery while ensuring the delivery of friendly service excellence at all times. - You will be based at **GAMUDA COVE**. - Address:42700, Persiaran Cove Sentral,...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. - Actively promote spa packages and...

**Job Number** 24050243 **Job Category** Rooms & Guest Services Operations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

**Position Summary;** Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or...

**DUTIES AND RESPONSIBILITIES**: - Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually,...

Towards Our Guest - Consistently deliver Capsule Experience and the ultimate CHG service attitude - CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. - Maintain high level of product knowledge of the hotel and surrounding area. Daily Job Scope - Complete report on timely...

Towards Our Guest - Consistently deliver Capsule Experience and the ultimate CHG service attitude - CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. - Maintain high level of product knowledge of the hotel and surrounding area. Daily Job Scope - Complete report on timely...

Towards Our Guest - Consistently deliver Capsule Experience and the ultimate CHG service attitude - CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. - Maintain high level of product knowledge of the hotel and surrounding area. Daily Job Scope - Complete report on timely...

Towards Our Guest - Consistently deliver Capsule Experience and the ultimate CHG service attitude - CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. - Maintain high level of product knowledge of the hotel and surrounding area. Daily Job Scope - Complete report on timely...

Towards Our Guest - Consistently deliver Capsule Experience and the ultimate CHG service attitude - CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. - Maintain high level of product knowledge of the hotel and surrounding area. Daily Job Scope - Complete report on timely...

**Supporting Management of Front Desk Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees....

**Primary Responsibilities** **Operation** - Greet and welcome guests at the main entrance - Assist in driveway management - Assist arriving and departing guests by opening and closing car and taxi doors - Maintain a clean and tidy entrance and baggage room - Ensure timely pick up and deliveries pertaining to baggage handling - Provide information and/or...

**Job Number** 24091174 **Job Category** Food and Beverage & Culinary **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if...

RESPONSIBILITIES 3.1 To deliver customer goods/items safely. 3.2 To make sure goods/items to be delivered on time. 3.3 Drive vehicle for official travel and business, or as requested by representative 3.4 Maintain high standard of service to both internal and external guests 3.5 Ensure punctuality and safe transport 3.6 To check and count quantity...

**Job Number** 24153332 **Job Category** Rooms & Guest Services Operations **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic business leader of the property's Hotel...