Customer Service Up to 3k Wlc Fresh Grads kl
7 months ago
**Salary: RM2500- RM3000**
**Location: Kuala Lumpur**
**working days: 5 days/2 days off**
**Job responsibilities**
- Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and account-related matters.
- Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.
- Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.
- Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.
- Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payment.
**Required skills**:
1.Fresh graduate are welcome to apply.
2.Experience - customer service experience will be an advantage.
3.Languages - Fluent in English both spoken and written.
4.Able to handle high volume of calls.
**Job Types**: Full-time, Contract
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
**Education**:
- STM/STPM (preferred)
-
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