Customer Service English Speaker Up to 3k Welcome
7 months ago
**Salary: RM2600-RM3000**
**Work Location: Kuala Lumpur**
**working days: 5 days work, 2days off**
**Job Summary**
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.
**Key Responsibilities**
- **Issue Resolution**:_Identify and resolve customer issues efficiently, escalating complex cases to the appropriate departments as necessary.
- **Product Knowledge**:_ Maintain a thorough understanding of our products and services to provide accurate information and support to customers.
**Requirements**:
- **Education**:_SPM/ diploma or equivalent degree is a plus.
- **Experience**:_Previous experience in a customer service role is preferred, Fresh grads are welcome to apply
- **Communication Skills**:_Excellent verbal and written communication skills.
**Benefits**:
- Medical Leave Claim
- Optical/Dental Claim
- Parental Leave
- Maternity leave
- Bonus
**Job Types**: Full-time, Permanent, Contract, Fresh graduate
Pay: RM2,600.00 - RM3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Vision insurance
Schedule:
- Monday to Friday
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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