Airlines Customer Service

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

**Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA). **Key...

**Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA). **Key...

**Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security. **Key Accountability**: - Set direction on IT...

Designation: Customer Service (Airlines) - Korean speakerLocation: CyberjayaWorking hours: 24/7 rotational shiftSalary: RM10,000 (basic) + KPI allowance (up to RM300) + Shift allowance (up to RM350)Requirements: Native Korean speaker OR nonnative Korean with TOPIK 5 or Diploma and above (Diploma must have at least 3 years working experience) Must have...

Reports To: Manager, Airlines Quality & Performance MeasurementRole Purpose: To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA).Key Accountability: Performs...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for airline industry. - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Maintain a high standard of service quality and professionalism in all customer...

**Job Scope / Requirements** - Provide personalized assistance and guidance to customers based on their needs and preferences for airline industry. - Assist and resolve customers' inquiries with their travel related issues, bookings, reservations, ticketing, etc. - Maintain a high standard of service quality and professionalism in all customer...

Position: Customer Service (Airlines) - Malay Location: KL Sentral Working hours: 9 AM - 9 PM Working days: Monday to Friday (5 working days, 2 off days) **Salary**: RM3,800 (basic) + up to RM300 (KPI allowance) **Requirements**: - Local Malaysians - Diploma and above - Minimum English B2 - Must have minimum 6 months customer service experience in...

Position: Customer Service (Airlines) - Malay Location: KL Sentral Working hours: 9 AM - 9 PM Working days: Monday to Friday (5 working days, 2 off days) **Salary**: RM3,800 (basic) + up to RM300 (KPI allowance) **Requirements**: - Local Malaysians - Diploma and above - Minimum English B2 - Must have minimum 6 months customer service experience in...

Language: Traditional Cantonese+ English (Local only) Customer Service Representative Requirement: Degree/Diploma holder MUST have Airlines Customer Service experience with good English communication skills **Salary**: From RM4,000.00 per month **Education**: - Diploma/Advanced Diploma (required) **Language**: - Cantonese (required) - English...

**Job Description: Customer Services for Airline Project (Mandarin Speaker)** **Position**: Customer Service Representative (Airline Services) **Location**: Kuala Lumpur, Malaysia **Salary**: RM4,000 basic + RM100-300 KPI Allowance + Shift Allowance **Working hour**: 24/7 shift rotation (5days a week) **Joining Date**: September 18, 2023 **Job...

Position: Customer Service (Airlines) - Cantonese speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,100 (basic) + up to RM300 (KPI allowance) **Requirements**: - Able to speak, read and write Chinese - Good English, B2 level at least - Diploma and...

Job Description: Customer Services for Airline Project (Mandarin Speaker)Position: Customer Service Representative (Airline Services)Location: Kuala Lumpur, MalaysiaSalary: RM4,000 basic + RM KPI Allowance + Shift AllowanceWorking hour: 24/7 shift rotation (5days a week)Joining Date: September 18, 2023Job Overview:As a Customer Service Representative for our...

**Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering accurate and timely responses to customer's...

**Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely...

Language: Traditional Cantonese+ English (Local only)Customer Service RepresentativeRequirement: Degree/Diploma holderMUST have Airlines Customer Service experience with good English communication skillsSalary: From RM4,000.00 per monthEducation: Diploma/Advanced Diploma (required)Language: Cantonese (required) English (required)

**Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. - Reporting directly to the Senior Manager, this...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...