Airlines Customer Support

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

**Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security. **Key Accountability**: - Set direction on IT...

**Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA). **Key...

**Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA). **Key...

Reports To: Manager, Airlines Quality & Performance MeasurementRole Purpose: To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as identified and mutually agreed in the Service Level Agreement (SLA).Key Accountability: Performs...

**Reports To**: - Senior Manager, Airlines Customer Relations **Role Purpose**: - The Customer Relations Manager at Malaysia Aviation Group plays a pivotal role in driving customer relations strategies across all affiliated airlines, under the guidance of the Senior Manager, Airlines Customer Relations. - Reporting directly to the Senior Manager, this...

**Job Title: Japanese Customer Support Representative (Airlines) - NO NIGHT SHIFT** **Location**: Kuala Lumpur, Malaysia **Work Schedule**: - Monday to Sunday Shift from 8 am to 8 pm - 5 days per week (9-hour shift per day with 1-hour break) **Employment Package**: - Competitive basic salary up to MYR 10,000 per month - Comprehensive training provided -...

We are hiring for **#Japanese #Aviation** **#Airlines** **#Malaysia**!! ◇航空会社のオペレーター業務◇ **【Airlines】【9am-9pm Sun-Mon 】【Japanese】【クアラルンプールオフィス】** **Job Title**:Japanese Customer Service for Airlines industry **Job Role**: DUTIES AND RESPONSIBILITIES: Primary Job Functions: - Identify...

Reports To - Head, LTS E-Commerce - Role Purpose - We are looking for a manager to lead the operations and customer support of travel commerce platform, resource planning, budget planning and tracking with the ability to problem solve complex cases and ability to guide the team to meet SLA and drive enterprise revenue. Incumbent should optimize and improve...

**Reports To**: Assistant Manager and Senior Executive, Customer Relations **Role Purpose**: - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. - Expected to provide excellent customer support by delivering accurate and timely responses to customer's...

**Reports To** - Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation) **Role Purpose** - Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely...

**Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with valid agreements and in compliance with MAB’s contract...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...

Reports To: Manager, Contract & Project ManagementPosition Summary: Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations' commercial agreements to ensure that inflight products and services transactions are governed and protected with valid agreements and in compliance with MAB's contract management...

**Reports To** - Senior Manager, Product & Design **Role Purpose** **Key Accountability** - Develop and implement digital experience blueprint strategy to enhance the digital customer experience from pre-purchase up to the airport/gate experience. - Analyze customer feedback, data and trends to identify areas of improvement and opportunities to optimize...

**Reports To**: - Deputy Head of Training /Instructional Services Manager **Role Purpose**: - Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the rules and regulations aligned with CAAM requirement. Additional function as a safety...

**Job Description: Customer Services for Airline Project (Mandarin Speaker)** **Position**: Customer Service Representative (Airline Services) **Location**: Kuala Lumpur, Malaysia **Salary**: RM4,000 basic + RM100-300 KPI Allowance + Shift Allowance **Working hour**: 24/7 shift rotation (5days a week) **Joining Date**: September 18, 2023 **Job...

Job Description:Malaysia Airlines Berhad is seeking a Remote Customer Care Manager to join our team in Kuala Lumpur, Malaysia. As a Mid-toSenior Level position, the ideal candidate should have at least 8 years of experience in customer care management.Responsibilities:1. Lead a team of remote customer care representatives to ensure exceptional customer...

Job Description: Customer Services for Airline Project (Mandarin Speaker)Position: Customer Service Representative (Airline Services)Location: Kuala Lumpur, MalaysiaSalary: RM4,000 basic + RM KPI Allowance + Shift AllowanceWorking hour: 24/7 shift rotation (5days a week)Joining Date: September 18, 2023Job Overview:As a Customer Service Representative for our...