Executive, Contact Centre Operation Support

Client Support Executive - Contact Centre (Supporting Hing Kong) **Company**: MMC Corporate **Description**: **Hong Kong Contact Centre** - Handling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes. - Resolving...

**Job Title**: Executive, Contact Centre Quality & Support **Reports To**: Assistant Manager, Contact Center Management **Role Purpose**: - To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters - SMEs for Call Centre in related fields,...

**Singapore Contact Centre** - Handling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes. - Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and...

**Hong Kong Contact Centre** - Handling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes. - Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and...

Job Title:Executive, Contact Centre Quality & SupportReports To:Assistant Manager, Contact Center ManagementRole Purpose: To assist with case investigation, analysis, and data management in order to deliver accuracy and timely response on request/escalated cases and issues related to RT matters SMEs for Call Centre in related fields, to enhanced Contact...

**Client Support Executive - Contact Centre (Supporting Singapore)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on...

Singapore Contact CentreHandling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes.Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and works...

Section Head of Operations, Contact Centre Closing Date : 01/08/2024 Section Head of Operations, Contact Centre ** For registered candidates, please login to apply Life at U MobileWe are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our...

Manager - Group Operations (Contact Centre - Call Quality Monitoring) **If you are looking to excel and make a difference, take a closer look at us...** CQM - Oversee and manage CQM team to meet its set objectives and targets - Provide feedback to Contact Centre L&D and Process Improvement on areas for improvement. **BUCR** - Provide support in...

Executive, Contact Centre Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

Hong Kong Contact CentreHandling customer inquiries and providing assistance: The contact centre team responds to customer queries, provides information about insurance policies, and assists with claims and policy changes.Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and works...

**Job Description: - ** - To enhance customer experience to meet the competitive and challenging market. - To support and retain business growth by executing the management’s plans / strategies. - To meet the targeted result of responded calls set by the Management. - Continuously monitor, ensure business processes and system enhancements in place to...

**Job Description: - * To enhance customer experience to meet the competitive and challenging market. To support and retain business growth by executing the management's plans / strategies. To meet the targeted result of responded calls set by the Management. Continuously monitor, ensure business processes and system enhancements in place to allow smooth...

**Client Support Executive - EB Claims Contact Centre (Cantonese Speaker)** **What can you expect?** - Be a part of a regional operational shared service center - Interact diverse colleagues and stakeholders from various line of business within MMC **What is in it for you?** - Career Development and Training Opportunities - Explore opportunities to work on...

**Hong Kong ASO Contact Centre** - Hong Kong ASO (Administrative Services Only) handling customer inquiries and providing assistance in Employee Benefits Claims line. - Resolving customer complaints and escalations: The contact centre team addresses customer complaints, investigates issues, and works towards resolving them in a timely and satisfactory...

Manager - Group Operations (Contact Centre - Project & Process Improvement) **If you are looking to excel and make a difference, take a closer look at us...** Job Responsibilities - Lead multiple projects - with a focus on data management & business intelligence capability building - Develop business cases for new initiatives and track the benefits of the...

Executive, Contact CentrePrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

**Customer Service Executive (Contact Centre)** **-** **(**240000QU**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

**Customer Service Executive (Contact Centre)** **-** **(**24000077**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...

**Customer Service Executive (Contact Centre)** **-** **(**240000JK**)** **Services** - To attend to inbound calls enquiries over various range consumer financial products and services - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized...