Wfh Customer Service Mandarin
4 months ago
**Location**
- Kuala Lumpur (walking distance from Mid Valley & Abdullah Hukum Train Station)
**Benefits**
- **Work From Home**:
- **Shift allowance up to RM1,000**:
- **Salary package up to 4.2k**:
- **Annual leave up to 16days**:
- **EPF, SOSCO**:
- **Performance Bonus**:
- **Annual Increment**:
- **Training provided**
**Responsibilities**:
- Professionally handle high volume of inquiries from clients and customers.
- Meeting individual (KPIs) and team goals.
- Understand and deliver business strategies and improve customer services through the execution of self-service.
- Demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
- Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
Requirement:
- Minimum SPM with at least 1 year customer service experience.
- Diploma and Degree Fresh Graduate is Welcome to Apply.
- Open to work 24/7 shifts, possibility of having midnight shift once a year ONLY (5 working days/week, 2 off days)
- Proficient in Mandarin (both spoken and written)
- Willing to based in KL office for training purposes.
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,600.00 per month
Schedule:
- Rotational shift
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