Hiring for Customer Service Executive-startek, Johor

1 week ago

Kuala Lumpur, Malaysia MyGlit Full time

**Role**:Any Other

**Timings**:Night Shift (Part Time)

**Industry**:BPO / ITES

**Process**:Chat

**Functional Area**:Any Other

**Work Mode**:Work from Home

Key Skills: SLA Requirements
- Customer Service Executive
- Startek, Johor, Malaysia/Startek KL

Local Malaysian

Head count - Ongoing walk-in-interviews.

Night Shift Allowance:

- 300*

Location:

- Startek, Johor Bahru, Malaysia/ Kuala Lumpur Malaysia

**Job Description**:
Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.

Good communication skills (Based on project language requirements).
Working experience in the service industry will be an added advantage for this position.

iSTAR - System for Appraisal & Rewards - The STAR training is to help Aegis employees to identify their weakness and to develop future leaders for the company.
English Training - Aegis provides English trainings to Aegis employees who would like to improve their communication & business writing skills.
Additional benefits - Shift allowances, Performance incentives and Overtime claims.

Typing Test Passing Score, Gross Speed: 25 WPM, Accuracy: 85 %

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