Ecommerce Fulfilment Executive

2 weeks ago


Shah Alam, Malaysia NIHON Full time

Responsible for ecommerce fulfilment/shipment and warehouse inventory
- Ensure customer orders are fulfilled in a timely, precise manner and properly recorded.
- Assemble and efficiently organize materials in the warehouse & fulfilment space.
- Maintain eCommerce customer relationships by helping to process orders efficiently.
- Contribute to the implementation of systems for increasing eCommerce fulfilment and inventory efficiency.
- Assist the Marketing Team with customer fulfilment concerns and address complaints when necessary.
- Assist the Marketing Team with special requests.
- Maintain a safe, clean, and organized warehouse environment.
- Collaborate with internal and external teams to optimize user experience.
- Escalates unresolved customer issues to supervisor as necessary.
- Analyses problems and offers solutions.
- Perform ad hoc duties that are informed by the company.

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM3,000.00 per month

Supplemental Pay:

- Performance bonus
**Experience**:

- warehouse: 1 year (preferred)
- ecommerce fulfilment: 1 year (preferred)



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