My - Research Manager - Toluna Malaysia
3 days ago
**Research Manager**
**Kuala Lumpur**
**About us**:
Toluna is a technology company connecting brands with consumers for digital qualitative and quantitative research. We deliver insights on demand through a full spectrum of end-to-end solutions that map customer journeys, develop new products and much more. Toluna is powered by an innovative platform, best-in-class methodologies and a community panel that is 30+ million members strong. We employ 1,400 people in 24 offices across six continents.
**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Research Manager to join our SEA team
The Research Manager is responsible for coordinating and executing market research studies. This includes project scheduling and execution; questionnaire preparation and assistance with project design; reporting and analysis; client management; and serving as a liaison with internal and external operations teams.
**Responsibilities**:
- Manages all research projects tasks—questionnaire design, fieldwork coordination, data processing guidance and interpretation of the data through reporting and analysis
- Assists in the research design and proposal process and counsel with clients, to ensure successful and efficient project completion
- Helps drive actionable results and insights from the data collected. Consult clients with tactical findings to address their business needs and wants.
- Be the incumbent responsible for daily connection with clients from different industries
- Ensures that all internal team members understand the projects’ expected outcomes, and monitors the progress of each project at each stage to secure the highest quality deliverables
- Demonstrates project management skills
- Stay updated with the latest research tools and techniques
**Required skill set**:
- Bachelor’s degree, or equivalent related experience
- 3+ years market research experience executing quantitative research studies
- Experience across a variety of methodologies, online research is a plus
- Client management experience
- Excellent written and verbal communication skills, client service oriented
- Strong analytical and critical thinking skills
- Highly motivated, able to work within tight deadlines and under pressure
- Experience with SPSS. Ability to use Q would be an advantage, but not a must.
- Experience managing through problems—identifying causes and developing solutions
- Excellent time management skills
- Excellent attention to detail
**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team. We are proud of our staff members and we offer the chance to progress your career within a truly global organization.
**Join Toluna and achieve your full potential**
**Job Types**: Full-time, Permanent
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
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