My - Project Manager - Toluna Malaysia

3 weeks ago

Kuala Lumpur, Malaysia Toluna Malaysia Full time

**Project Manager**

**Kuala Lumpur, Malaysia**

**About us**:
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

**Introduction**:
To complete our team in SouthEast Asia, we are looking for a Project Manager to support our sales team by managing multiple online assignments for marketing research and consulting clients by establishing a relationship with them and becoming an expert in understanding their research needs.

**Responsibilities**:

- Support Corporate, end Clients and Internal project management teams

Project Management
- Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams at Toluna.
- Work with project managers on questionnaire design as well as sample structure and sampling methodology
- Coordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.
- Advising on in-field data verification checks and general quality checks
- Supporting team and clients in developing tab specs and project planning
- Advising/Supporting data deliverables QA checks
- In troubleshooting - Running frequencies or other data reports in SPSS
- Data analysis and reporting
- Work closely with Sales Teams and Client Services Director to develop solid and lasting client relationships
- Work with the team to deliver projects while maintaining Toluna’s high quality standards
- Work closely with all departments to achieve best solutions and service for Toluna’s clients

Account Management
- Work with Client Services Director to device account specific service plans and strategies
- Work with Client Service Director and clients on routine account reviews
- Develop a full understanding of Toluna’s state of the art technology suite in order to offer best solutions to our clients as well as identifying up-selling opportunities to the advantage of our clients.

**Required skill set**:

- Bachelor’s degree, or equivalent related experience
- 2-3 years market research experience spanning both across research and project management (On-line Research experience)
- Data processing experience
- Statistical analysis
- Experience across a variety of methodologies including ad-hoc and tracker projects
- Knowledge on machine learning, Python, R
- Client management experience
- Excellent written and verbal communication skills, client service oriented
- English and other Asian language skills is a plus
- Highly motivated, able to work within tight deadlines and under pressure
- Excellent trouble-shooting and problem solving abilities
- Excellent time management skills
- Excellent attention to detail
- Strong knowledge of Excel and SPSS, as well as other software and data formats

**Our Values**:

- I**ntegrity and respect.** We treat our colleagues, clients and partners how we want to be treated._
**_Success in unity._** _We deliver results by working as a team with common goals._
**_Smart decisions in action_**_. We implement plans without delay and stay nimble to change on demand._
**_Make it simple._** _We simplify complexity, making the complex easy to understand._
**_Be bold._** _We welcome big and small ideas that challenge and inspire us to change._
**_Delight customers. _**_We work tirelessly to exceed expectations, turning satisfaction into delight._
**_Reward great work. _**_We believe performance is the reason for advancement. Do good work and good things come._

**What we offer**:
At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

**_Toluna is an equal opportunities employer. We commit to keeping Toluna an inclusive, respectful, equal and diverse workplace. One small way we’re focused on moving ourselves - and the world
- forward._**

**_With +40 million influencers across the globe, we look like you do, like the world does: made up of every ethnicity, social background, sexual orientation, religion, gender, age or ability._**

**Join our global team. We welcome big thinking and reward great work.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

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