Customer Service Officer

**Customer Service & Admin Officer** **Location**: Kelana Jaya, Petaling Jaya **Overview**: **Primary Responsibilities**: - Monitor and respond promptly to social media postings. - Maintain and update daily sales reports and monthly sales forecasts. - Handle order processing, including following up on quotations and updating order statuses. - Present and...

**About us** We are professional, agile, fast-paced, and our goal is to Experience and services. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - Flexible working hours - Answer queries on umrah packages and services. - Advise on possible routing options and provides information. - Research market trends in...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Job Description**: - To adhere with Company's internal policies and guidelines as well as BNM and any regulatory requirements. - To attend and resolve customer complaints and service request related to collection from various channels. - Investigating, define the root cause, validity of the complaint and resolving customer and 3rd party complaints and...

Investigate root causes of issues faced by shippers or consignees and provide an accurate resolution. - Make outbound calls to the consignee or shipper to follow up on case. - Provide accurate and timely information to customers regarding products, services, and order status. - Update statuses of issues on CRM. - Investigate and resolve customer complaints,...

**Position**: - Customer Srvice / Call Centre Admin / Backhand Processing / QA **Location**: - Subang Jaya **Working day**: - 5 days in a week **Salary**: - RM2400 - RM3500 **Job Summary**: - We are looking for an enthusiastic Officer to contribute to generating better services to the organization company. - You will be responsible for maintaining...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

About the roleHead of Customer Service AMEA has a crucial role in enabling Next Level program objectives of closer to the market, and customers and simplifying, and digitizing. The role will play a big role in leading and managing the customer service team and deliverables through the transformation into a best-in-class service set-up in conjunction with...

Job Highlights: - Competitive Salary Package - Incentive Main Purpose of Job: - The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. **Job Description**: - Responsible to each separate individual result...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

**Job Requirement**: 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively with customers is crucial in this role....

Job description Position Summary Customs Runner activity is to run Custom forms (K1/K2/K8) to and back from Customs office. They need to count the number of forms that was taken out to Customs office for assessment and able to answer or challenge any query/question from Customs Officer during assessment activity and support for any physical examination that...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...