Customer Service Coordinator

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

_Position: Customer Service Officer_ Salary Package: - Salary RM2000-2800 - Performance incentive - Staff price for skin care and treatment - Job Location: Jln USJ10/1J, Taipan Triangle, 47620 Subang Jaya, Selangor_ - Responsibilities:_ As a Customer Service Officer, you will be the face of our clinic, ensuring that each client receives exceptional...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

**About the Company** Our client is a leading assistance and care company with annual revenues exceeding 1.7 Bn Euros in 2019. Serving as a gateway to over 750,000 professional service providers coordinated through three international hubs and covering over 200 countries and territories worldwide, our South East Asia delivery platform based in Bangkok...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

JOB DESCRIPTION: 1. Managing incoming calls & customer service inquiries. 2. Identify and assess customer's need to achieve satisfaction. 3. Follow communication procedures, guidelines and policies. 4. Ability to multi-task, prioritize, and manage time effectively. 5. Build sustainable relationships and trust with customer. 6. Any other duties assign by...

Description and Requirements Job Summary The Service Coordinator is a key member of the Service management office supporting the Service Delivery Manager in customer account management. The roles includes but is not limited to Order Forecast, Order Deployment and Delivery, Customer Billing. This position requires to handle communications with...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

Ensuring work areas are kept clean, neat and well-organized. - Packing incoming stock away, taking inventory and reporting shortages. - Keeping records of incoming and outgoing shipments. - Picking orders as requested by management. - Ensure that items are undamaged. - Label items. - Counting and confirming inventory. - Inspecting inventory for damage and...

SnT Global is an Omnichannel Fulfillment Service Provider. SNT Global is a premier Omnichannel Fulfillment Service Provider in South East Asia that delivers integrated logistic services incorporating highly customized eCommerce logistics distribution and supply chain execution such as order-fulfillment, transportation and warehousing to our clients. SPM / O...

Big Logistics Sdn Bhd is a logistic and procurement company in Subang Jaya, handling and servicing many leading fashion and sportswear retail giants in Malaysia. Our company has dedicated employees working together towards a common goal of achieving excellence. We are a company focused on talent development to help build our expanding business. Shipping...

**Responsibilities** - Maintain relationships with carriers and customers. - Solve customer and carrier problems and help resolve issues. - Generate and analyse the SLA reports - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Deliver excellent customer service and handle incoming customer calls regarding...

About the roleHead of Customer Service AMEA has a crucial role in enabling Next Level program objectives of closer to the market, and customers and simplifying, and digitizing. The role will play a big role in leading and managing the customer service team and deliverables through the transformation into a best-in-class service set-up in conjunction with...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing incoming calls & customer service inquiries. -...

**Who are we?** Omnidesk is a standing desk company based in Singapore, Australia and Malaysia. Our mission is to help our users build a workspace that feels good, is more productive and ergonomic. Your role as the Customer Service Officer in our team will be our first line support for resolving questions and issues in regards to our...

**Job Purpose**: - Providing administrative support to HoR, HoZ and all employees in their respective regions. The RBA is also responsible to support the regional spare coordinator and key center to ensure continuous spare and key center availability. **Accountabilities / Responsibilities**: **1. Administration Related (30%)**: - To provide administrative...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

Handling customer's complaints/enquiries, provide accurate information, operate P.A. paging system & telephone call. - To assist the A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details and submit report. - To assist customers with facilities hiring such as the wheelchair, baby strollers and...