Customer Service Officer

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

To handle customer complaints & enquires. - Process job orders & ensure effective flow of information between customers & the workshop. - Maintain an orderly workflow according to priorities. - Coaching & developing team members in soft skills. - Assessing the customer service department’s operational performance against set targets. - Undertake any duties...

SIMPLY FREIGHT (M) SDN BHD (LOGISTIC) - To manage export and import bookings, communicate with agents, liners, co-loaders, and service provider - To prepare shipping documents, import/export documentation - declaring and filing - Monitoring the sailing schedule and freight rate to related departments. - To liaise with shipping lines and customer on bookings...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

Provide good services and attend to merchants’ inquiries on a timely basis. - Communicate with various departments to maintain goodwill and to solve customers’ and merchant problems or request Service Unit acts as a liaison between CAD and Merchants to advise on the requirements. - Managing and organize among operational communication. - To escalate any...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...

Responsibilities: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent frontline service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth...

**DUTIES & RESPONSIBLITIES: -** - Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor. - Ensure accurate appointment of patient’s health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients’ information and as well as to provide customer...

**Job Requirements** - Possess a relevant Business Diploma will be an advantage - Preferably some related working experience. Otherwise, fast learner, fresh graduates or Interns who are passionate, resilient, and with awesome work ethics are greatly welcome. - Good in written and spoken English. - PC literate with hands-on experience in internet & a...

About the roleHead of Customer Service AMEA has a crucial role in enabling Next Level program objectives of closer to the market, and customers and simplifying, and digitizing. The role will play a big role in leading and managing the customer service team and deliverables through the transformation into a best-in-class service set-up in conjunction with...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

Attend customer call regards to any enquiries for deliveries or collection issues. - Checking status of deliveries to ensure deliveries is done in daily routine. - Preparation of monthly KPI for key customers. - Good in english command Pay: RM1,700.00 - RM1,800.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay...

**Responsibilities**: - To handle and co-ordinate on customer shipments - Liasing with overseas agents to arrange shipments - To compile shipment documents & prepare relevant reports - Coordinate with Sales and operation teams - To undertake any tasks that assigned by The Management from time-to-time - To meet Company's objective **Job Requirements**: -...

**Responsibilities**: - Prepare quotations for customers and receive sales orders/ POs - Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements - Providing customer support and maintaining a high level of customer satisfaction - Knowledgeable and experienced in computer software, hardware...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

As part of Bollore Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management...

We are looking for Customer Service (Temporary) for our boutique located at Subang Bestari, Shah Alam from December 2023- April 2024. **JOB RESPONSIBILITIES** - Escalating queries and concerns. - Responses to inquiries and provide accurate, valid and complete information to the customers. - Handle customers' complaints, provide appropriate solutions and...

**Customer Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Proactively follow up with customers to confirm order upon deliver. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure the shipment process is successfully delivered to customer. -...