Customer Service Assistant

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

**JOB REQUIREMENTS**: - Possess at least SPM/Diploma in any related field. - At least 1 year working experience. Fresh graduate are encourage to apply. - Excellent written and verbal communication skill. - Basic knowledge of Excel and Word. - Able to work in SS 13 Subang Jaya. **JOB DESCRIPTIONS**: - Managing incoming calls & customer service inquiries. -...

Reviewing social media and either answering inquiries or routing them to the appropriate internal team. - Creating documentation to help customers resolve their issues. - Assisting with billing issues. - Staying late (or coming in early) to support high-priority customers in different time zones. **Job Type**: Contract Contract length: 12...

**COMPANY'S NAME : Dr Ginny Clinic,** **LOCATION **:Lot3A, Jln USJ10/1J, Taipan Triangle, 47620 Subang Jaya, Selangor** **POSITION :Customer Service Officer** - **Responsibilities**:_ As a Customer Service Officer, you will be the face of our clinic, ensuring that each client receives exceptional service. Your ability to speak fluent Mandarin, English and...

_Position: Customer Service Officer_ Salary Package: - Salary RM2000-2800 - Performance incentive - Staff price for skin care and treatment - Job Location: Jln USJ10/1J, Taipan Triangle, 47620 Subang Jaya, Selangor_ - Responsibilities:_ As a Customer Service Officer, you will be the face of our clinic, ensuring that each client receives exceptional...

**Industry**: Chiropractic & Physiotherapy Center (Clinic). This position is to ensure our customers receive a friendly welcome and be assisted in their enquiries, booking, and scheduling of our practitioner's services. **Working hours**:5 Working Days and 2 Offdays per week. - Monday - Friday: 9.30am -7.30pm - Saturday & Sunday : 8.30am - 6.30pm **Job...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

We are seeking a highly motivated and customer-focused individual to join our Maxis Consumer Outbound Customer Service team. As a representative, you will be responsible for providing exceptional customer service to our valued clients. This is an excellent opportunity to work with a dynamic team and grow your career in the fast-paced telecommunications...

Reviewing social media and either answering inquiries or routing them to the appropriate internal team. - Creating documentation to help customers resolve their issues. - Assisting with billing issues. - Staying late (or coming in early) to support high-priority customers in different time zones. **Job Type**: Contract Contract length: 12...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - SUBANG JAYA SALARY - RM 2500 Contacting potential or existing customers to inform them about our range of cable products Answer questions about products and the company Asking questions to understand customer requirements Maintain good customer relationships Provide quotations to customers AGENSI...

SnT Global is an Omnichannel Fulfillment Service Provider. SNT Global is a premier Omnichannel Fulfillment Service Provider in South East Asia that delivers integrated logistic services incorporating highly customized eCommerce logistics distribution and supply chain execution such as order-fulfillment, transportation and warehousing to our clients. SPM / O...

**Front Desk ( Subang)** Location :Sime UEP Industrial Park Subang Working Days : 5 days - 9-6pm, Mon to Friday Nature of Business :IT solution provider - Will assist walk in customer related to the electronic products for troubleshooting - Checking of the warranty for the particular electrical and Home appliances products. - Provide the quotation to the...

**Responsibilities** - Maintain relationships with carriers and customers. - Solve customer and carrier problems and help resolve issues. - Generate and analyse the SLA reports - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Deliver excellent customer service and handle incoming customer calls regarding...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

Location : Subang Jaya Salary : RM 2,600 - 3,200 **Responsibilities**: - To liaise with Kastam Malaysia for the declaration and clearance of goods for inbound/outbound - Assist in delivery and submission of proper paperwork to the authority to ensure the import/export shipment is smooth - Maintain healthy and productive working relations with the...

About the roleHead of Customer Service AMEA has a crucial role in enabling Next Level program objectives of closer to the market, and customers and simplifying, and digitizing. The role will play a big role in leading and managing the customer service team and deliverables through the transformation into a best-in-class service set-up in conjunction with...

**RESPONSIBILITIES** - Attending to overseas inbound & outbound enquiries (Sea Freight & Air Freight). - Attending local customers enquiries (Sales Accounts). - Sourcing rates with shipping liner (Via Sea Freight). - Preparing quotation via Sys Freight. - Support operation teams when they needed help from Sales Teams. - Managing new customer enquiries and...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...