Migrations Specialist

6 months ago


Kuala Lumpur, Malaysia EZYPAY Full time

**About Ezypay**

Ezypay is a multi-award winning FinTech company established in 1996, specialising in the provision of subscription and recurring direct debit payments.

With offices in Australia, New Zealand, and Malaysia, Ezypay has processed over $3 billion worth of subscription payments in 9 countries across the Asia Pacific region (Australia, New Zealand, Malaysia, Singapore, Philippines, Hong Kong, China, Taiwan and Thailand) and we’re continually expanding.

Over the last few years, we have put significant effort into our next generation cloud subscription billing platform. This is a core strategic focus and we continue to develop and grow this platform.

**The Role**

**Main Responsibilities**
- Documentation: Maintain detailed records and documentation of all migration activities, merchant interactions, and issue resolutions.
- Quality Assurance: Implement quality assurance measures to ensure the accuracy and integrity of data transferred during migrations.
- Risk Assessment: Identify potential risks and challenges in merchant migrations, develop mitigation plans, and proactively address issues as they arise
- Collaboration: Work closely with cross-functional teams, including sales, technical support, compliance, and IT, to ensure alignment and coordination throughout the migration process.

**Requirements**:

- Advanced Excel skills
- Notepad++ and SQL skills highly desirable
- High attention to detail
- Excellent communication skills, including stakeholder management (both internal & external)
- Payments experience advantageous
- Experience dealing with sensitive data

**Benefits**
- Casual dress code
- Flexible working arrangements ( including WFH & remote)
- Guidance and mentoring from leaders within the business
- Dynamic, positive work environment and a fantastic team culture


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