Assistant Director of Sales

4 months ago

Johor Bahru, Malaysia Marriott International, Inc Full time

**Additional Information** Kuala Lumpur Sales Office

**Job Number** 23156104

**Job Category** Sales & Marketing

**Location** Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and

  • Sales Director

    2 weeks ago

    Johor Bahru, Johor, Malaysia PERSOLKELLY Full time

    Sales Director **Job Summary** We are seeking a highly motivated and experienced Sales Director to join our team at PERSOLKELLY. As a Sales Director, you will be responsible for developing and executing comprehensive sales strategies that align with the property's business objectives. **Key Responsibilities** * Work closely with the Director of Sales to...

  • Assistant Director of Sales

    4 months ago

    Johor Bahru, Malaysia Berjaya Waterfront Hotel Johor Bahru Full time

    **Responsibilities**: - To ensure the development of increased hotel sales, implement hotels sales and marketing plan, and pertinent corporate Sales and Marketing activities to deliver an occupancy and average room rate that contributes positively towards the profitability of the overall hotel operations and in line with the established business plan. - To...

  • Personal Assistant to Director

    3 months ago

    Johor Bahru, Malaysia Agensi Pekerjaan BST Sdn Bhd Full time

    Looking for personal assistant to director Location: Southkey, Johor Bahru Industry: Transportation Job Scope and Requirement: Assist day to day administrative work Plan and schedule timetable and appointment for director Soucing and analysis for current market trend More prefer with computer and analysis skill (excel/powerpoint/word) Can contact me...

  • Assistant Manager, Sales

    3 months ago

    Johor Bahru, Malaysia Amari Johor Bahru Full time

    **Requirement** - Diploma/ Certificate in business/marketing or relevant discipline. - Minimum 2-3 years experience in similar capacity at a 4 to 5 star international hotel. **Job Responsibility** - He/She is directly responsible in assisting the Director, Sales & Marketing. - To sell guest rooms, function space, and other facilities, follow-up old accounts...

  • Sales Director

    3 weeks ago

    Johor Bahru, Johor, Malaysia Mercury Hampton Full time

    About the RoleWe are seeking a highly experienced and results-driven Sales Director to lead our sales team in the Asia region. As a key member of our leadership team, you will be responsible for developing and executing strategic sales plans to achieve ambitious revenue targets.Key ResponsibilitiesDevelop and Execute Strategic Sales Plans: Create and...

  • Executive Assistant

    4 months ago

    Johor Bahru, Malaysia Amethyst Partners Full time

    We are looking for an experienced Personal Assistant to provide comprehensive support to our Director and assist in various operational, administrative, and project-related tasks. This role plays a crucial part in enhancing operational efficiency, maintaining effective communication channels, and supporting decision-making processes within the...

  • Executive Assistant

    4 months ago

    Johor Bahru, Malaysia Amethyst Partners Full time

    We are looking for an experienced Personal Assistant to provide comprehensive support to our Director and assist in various operational, administrative, and project-related tasks. This role plays a crucial part in enhancing operational efficiency, maintaining effective communication channels, and supporting decision-making processes within the...

  • Director, Revenue

    3 months ago

    Johor Bahru, Malaysia Amari Johor Bahru Full time

    Key Responsibilities: **1. Forecasting / Daily Management** - Prepare and distribute daily, weekly, monthly, and other periodic reports as defined by the Onyx policies. - Maintain the manual / automated revenue management systems to assist in driving accurate data to assist in fact based decisions. - Prepare and monitor demand forecasts as defined by Onyx...

  • Centre Director

    3 months ago

    Johor Bahru, Malaysia ELS Language Centres Malaysia Full time

    Job Summary Reporting directly to the Director of Operations, the Centre Director CD is responsible for overall operations (Admin and Academic) concerning his/ her individual Language Centre in compliance with the ELS Language Centres Operations Manual, the Franchise Agreement, and the local Centre’s policies and procedures as established by the Company....

  • Secretary to The Managing Director

    4 months ago

    Johor Bahru, Malaysia Linocraft Printers Sdn Bhd Full time

    To support the Managing Director in daily activities and arrange daily schedule & itinerary. - To handle all personal matters related to the Managing Director including running errands when required. - To organize the Managing Director's personal commitments including travel or any family-related matter. - Preparing facilities for scheduled meetings and...

  • Legal Counsel Pa to Director

    3 months ago

    Johor Bahru, Malaysia HYDROBALL MALAYSIA SDN BHD Full time

    1. Personal Assistant to Director - Research and Application for all types of Grant as directed - Any other duties as assigned. 2. Legal Executive - Assist Company to navigate, and resolve complex legal issues. - Research and resolve legal disputes through the analysis of relevant laws, argument development, evidence collection, and legal representation. -...

  • Legal Counsel Pa to Director

    4 months ago

    Johor Bahru, Malaysia HYDROBALL MALAYSIA SDN BHD Full time

    1. Personal Assistant to Director - Research and Application for all types of Grant as directed - Any other duties as assigned. 2. Legal Executive - Assist Company to navigate, and resolve complex legal issues. - Research and resolve legal disputes through the analysis of relevant laws, argument development, evidence collection, and legal representation. -...

  • Admin Executive

    4 months ago

    Johor Bahru, Malaysia Amethyst Partners Full time

    **Key Responsibilities**: - Provide full spectrum of secretarial support to Director. - Coordinate tasks across regional teams, ensuring efficient allocation and tracking of project progress. Act as a liaison between teams to ensure smooth workflows. - Facilitate communication and coordination of work across different functions, including marketing,...

  • Pa to Director

    4 months ago

    Johor Bahru, Malaysia Nala Groups Full time

    Position: PA to Director Salary Package: RM7,000 - RM9,000 Working Location: Johor Bahru Town Area (WFH at the moment, will move to office once office has done) Company Background: IT Software Provider Working Days: Monday to Friday Working Hours: 9am to 6pm Job Descriptions: - To perform full range of secretarial / administrative duties and personal...

  • Personal Assistant to Director

    4 months ago

    Johor Bahru, Malaysia Yoong Mei Trading & Transport Sd Bhd Full time

    Responsible and provide personalized secretarial and administrative support in a well-organized and timely manner. Work on a one-to-one basis on a variety of tasks related to director’s working life and communication. **Salary**: RM2,500.00 - RM5,000.00 per month Schedule: - Monday to Friday

  • Director Driver

    3 months ago

    Johor Bahru, Malaysia Ark Empire Sdn Bhd Full time

    **1.** **Transportation services** 1.1 Safely drive Director/ assigned person to the destinations in a timely manner, following traffic laws and regulations. 1.2 Assist passengers with entering and exiting the vehicle, handling luggage, and ensuring their comfort during the journey. 1.3 Maintain the cleanliness and upkeep of the vehicle, including regular...

  • Academic Director

    4 months ago

    Johor Bahru, Malaysia ELSI SDN BHD Full time

    **Academic Director, ESL-UTM, Skudai** **Job Summaries**: The Academic Director reports directly to the Centre Director and is responsible for all operations concerning the academic programme in compliance with the ELS Language Centres Operations Manual, Franchise Agreement, and the local Centre’s policies and procedures as established by the Company....

  • Sales Development Executive

    4 months ago

    Johor Bahru, Malaysia Amari Johor Bahru Full time

    **Requirement**: - Diploma/ Certificate in business/marketing or relevant discipline. - Minimum 2-3 years experience in similar capacity at a 4 to 5 star international hotel. **Responsibilities**: - He/ She is directly responsible in assisting the Director, Sales & Marketing. - To sell guest rooms, function space, and other facilities, follow-up old...

  • Director Personal Assistant

    4 months ago

    Johor Bahru, Malaysia MH JAYA SDN BHD Full time

    Handle and support Managing Director on ad hoc task - Performing personal errands at work for Managing Director - Handle all administrative & confidential matters - Organizational skills and the ability to multitask - Responsible for daily accounting functions such as Accounts Payable, Accounts Receivable, Petty Cash, Cash Flow, monthly claim payments, and...

  • Director Driver Office Helper

    4 months ago

    Johor Bahru, Malaysia SWITCH FLOW RESOURCES SDN BHD Full time

    Job duty and obligation 1) Driver a. Every morning report to designated location at least 15 minute early b. Morning 1 minute vehicle warm up c. Keep vehicle clean and tidy at all time d. Standby vehicle 10 minute early for 12.30pm lunch e. Obey traffic rules at all time while on the road f. Smart and clean attire. g. Send Director to designated...