Technical Solution Support Engineer Shift Basis

2 weeks ago


Next Job, Malaysia J-Recruit Recruitment Agency Full time

About the Employer

**Benefits**:
Basic Salary RM 3500 - RM 7000

Comprehensive leave benefitsMonthly allowances (Telecommunication, Meals, Transport, etc.)Flexible benefits scheme that can be utilised for health & wellness, personal developmentMedical insurance coverage and annual health screeningsClose collaboration with our global offices on various initiatives.Regular team building and team bonding eventsExciting opportunities to travel overseas for business meetings, events and exhibitionsAll-access to our well stocked pantry

Responsibility

Be the first point of contact for our customers with troubleshooting complex web and networking issues 24/7. Work closely with cross-functional teams to coordinate problem resolution. Manage the status of resolution for all support cases, ensuring issues are resolved accurately and in a timely manner. Evaluate

customer needs to suggest upgrades or additional features. Record and maintain knowledge collected from each issue in a central location.Requirement

Diploma or Degree in Computer Science, Computer Engineering, Information Technology, Internet Security, or related discipline.Fresh Graduates are welcomeDomain experiences desired: Linux/UNIX, Internet Technologies (TCP/IP, DNS, HTTP/HTTPS, HTTP Header, SSL/TLS), Cloud/Internet Security, Media Delivery Solutions and Hosting Infrastructure

WhatsApp / Telegram : +6018-9184054
WeChat : Johnson-JRecruit

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified



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