Manager, People Services Lead, Malaysia

7 months ago

George Town, Malaysia London Stock Exchange Group Full time

**Who we are**

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. The services we provide are critical for economies around the world. The vital social and economic role we play enables sustainable growth for our customers, our partners, and our communities.

**Role Profile**

**Key Accountabilities**
- A trusted advisor to both business leaders and employees, adept at maintaining an objective balance between business priorities and employee engagement.
- Understand the drivers to company performance, the industry, the company value proposition and how the business retains competitive advantage in the marketplace.
- Works in close collaboration with business and site leadership, along with people leaders, to enhance individual and team capabilities, boost morale, improve productivity and retention, and thereby maximize organizational effectiveness.
- Ensures a consistent approach to HR activities, compliance with regional and global policies and legal requirements whilst adhering to local statutory requirements under employment legislation.
- Offers guidance and mentoring for the business in all aspects related to the execution of people-centric activities, such as annual performance evaluations, rewards, talent acquisition, and learning and development.
- Provides guidance and input on business unit's workforce planning and resource management.
- Provides day-to-day performance management guidance and coaching to managers.
- Facilitates and/or provides training on key annual HR areas, including induction and on-boarding of new joiners.
- Supports site leaders and site engagement teams in employee engagement initiatives.
- Lead and handle the implementation of global HR related projects by adapting and developing suitable local HR solutions.
- Handles employee relations cases and will be responsible to facilitate the resolution of employee relations issues, detailed objective investigations in partnership with management.
- Remains up-to-date with enterprise-wide People priorities and initiatives, as well as the latest external trends in both the commercial and HR sectors, which are relevant to the company's People Strategy in the given location.
- Passionate about the business as well as the people, drive personal development to maintain and improve knowledge and skills needed to perform at a high level.

**Qualifications and Experience Required**
- Strong relationship building and influencing skills with the ability to adapt communication style to be effective at all levels.
- Ability to understand and work optimally in complex multinational, multi-matrix business environments.
- Demonstrates good commercial acumen with excellent problem solving skill
- Previous experience in handling critical employee relations.

The role will be on blended work model (3 days in the office, 2 days working remotely), providing support for all LSEG offices in Malaysia.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership **, **Excellence **and **Change **underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Job ID R0087599

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