Customer Service Executive

5 months ago


George Town, Malaysia Teleperformance Malaysia Full time

**Job Details**
- Location: Livingston, George Town, Penang
- Shift: 9AM to 6PM (Monday to Friday)

**Who is Teleperformance Malaysia?**

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

**Your Responsibilities**
- Proven experience in customer-facing roles (phone, chat, in person).
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.

**Requirements**:

- Familiarity with IOS and/or MacOS, or comparable technology is preferred.
- Fluent in the required language Cantonese and English (speaking, reading, and writing)
- Experienced in technical troubleshooting.
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Self-managing in fast-paced environments.
- Embraces challenges and takes on additional responsibilities.
- Willing to Relocate to Penang

**#FastPaced #Fun #Diversity #BestPlaceToWork #WorkLifeBalance #GenZ #Dynamic #FreshGrad #KickStartYourCareer #WorkHardPlayHard**

**Salary**: RM3,800.00 - RM4,700.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- 13th month salary
- Performance bonus

Ability to commute/relocate:

- George Town: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- IOS and/or MacOS, or comparable technology is preferred.: 1 year (preferred)

**Language**:

- Cantonese (required)
- English (preferred)



  • George Town, Malaysia Executive Compass Full time

    Outbound calls to potential customers to request on their suitability - Sourcing for potential customers on platforms - Familiar with local dialects ie Mandarin, Hokkien, English, Malay - Good presentation skills in written and spoken - Ability to convince customers and change their mindsets - Able to think out of the box 职位类型:全职 薪资:...

  • Customer Services

    5 months ago


    George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...

  • Customer Service Admin

    5 months ago


    George Town, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...


  • George Town, Malaysia MPS Full time

    **Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...

  • Customer Services

    5 months ago


    George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...


  • George Town, Malaysia Cxl executive Full time

    CUSTOMER SERVICE CUM CASHIER LOCATION : JELUTONG, PENANG INTAKE : IMMEDIATELY MINIMUM EDU: SPM WORKING HOURS: 10AM-8PM (M) / 11.30AM- 9.30 PM (A) 5 WORKING DAY, 2 DAYS OFF (ROTATIONAL) JOB DESCRIPTION: Primary Responsibilities: - Perform basic cashier role such as processing and receiving payments and issuing - receipts to customers. - Provide...


  • George Town, Malaysia RHQM Full time

    Position: Logistic Customer Service Executive (Mandarin Speaker) **Salary**: RM2,500 - RM3,500 Working hours: 9am - 6pm Working days: Monday - Friday, Saturday (Alternate days, half day) **Responsibilities**: - Support sales personnel in processing customer order. - Communicate with customers in English and with suppliers in Mandarin - Handle customer...

  • Program Executive

    5 months ago


    George Town, Malaysia Spearing Executive Search Full time

    Job description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...

  • Customer Service

    6 months ago


    George Town, Malaysia TRANS-CARE LOGISTICS SDN BHD Full time

    **Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...


  • George Town, Malaysia 1Millennium International Sdn Bhd Full time

    **Responsibilities**: - Call on 1 to 29 days delinquent and over limit unsecured and secured accounts and follow up with borrowers to secure payments. - Manage unsecured and secured accounts in the Debt Manager Collection System to prevent control flow through of accounts to 30 days past due and to achieve targeted delinquencies - Manage and achieve daily...


  • George Town, Malaysia Nirvana Full time

    Ensure that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handle the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

  • Program Executive

    5 months ago


    George Town, Malaysia SPEARING EXECUTIVE SEARCH PTE. LTD. Full time

    **Job description** Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: - Comprehensive medical and dental benefits - 13 Month...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    **Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Jalan Angson Pulau Pinang** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...

  • Customer Service

    5 months ago


    George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Taiwanese - **Job Highlights**: Work Abroad in a Multi-Cultural & International Company Young, Energetic, and...

  • Customer Service

    5 months ago


    George Town, Malaysia find Full time

    Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...