Customer Service Executive- Bahasa Melayu

2 weeks ago


George Town, Malaysia Teleperformance Malaysia Full time

**Job Details**
- Location: Livingston, George Town, Penang
- Shift: 5 working days (Rotational shift)

**Who is Teleperformance Malaysia?**

Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

**Your Responsibilities**
- Proven experience in customer-facing roles (phone, chat, in person).
- Passionate about delivering exceptional customer experiences.
- Excellent communication skills, adaptable to different audiences.
- Flexible problem-solving approach, committed to exceeding expectations.
- Thrives in a team environment, eager to learn and grow.
- Curious and inquisitive, always seeking professional excellence.
- Effective time management and multitasking abilities.

**Requirements**:

- Familiarity with IOS and/or MacOS, or comparable technology is preferred.
- Fluent in the required language Bahasa Melayu and English (speaking, reading, and writing)
- Experienced in technical troubleshooting.
- Analytical skills for resolving complex issues.
- Proficient in navigating multiple systems and tools.
- Self-managing in fast-paced environments.
- Embraces challenges and takes on additional responsibilities.
- Willing to Relocate to Penang

Pay: RM3,700.00 - RM4,100.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Familiarity with IOS and/or MacOS, or comparable technology is preferred.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Bahasa Melayu(speaking, reading, and writing) (required)
- English (speaking, reading, and writing) (required)



  • George Town, Malaysia Teleperformance Malaysia Full time

    **Job Details** - Location: Livingston, George Town, Penang - Shift: 5 working days (rotational shift) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

  • Customer Services

    3 days ago


    George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES Work Location : Komtar, Penang Working Days : 5 days per week Working Hours: Mon - Fri /9am - 6.00pm Saturday :9am - 2pm (5hours) (Immunity to skip working if achieved weekly target) Working time during Training - **Mon - Fri / 8.30am - 5.30pm** Intake : Immediately Range Salary : RM1,700 - RM...

  • Customer Service

    1 week ago


    George Town, Malaysia JUNANDUS Full time

    5 days work per week, off day on rotation between weekdays and weekends Working hours is 8am-6pm. - To quote prices for customised wedding cake, flowers, balloon decoration, birthday party and corporate events. - Manage a fleet of in house drivers, plan delivery routes for drivers correctly, and assign delivery jobs to them. - Liaise with marketplace,...


  • George Town, Malaysia CXL Executive Sdn Bhd Full time

    POSITION: INBOUND CALL CUSTOMER SERVICE (Normal working hours) Work Location : Komtar, Penang Working Days : 5 days per week Working Hourse: 7.30am - 4.30pm / 8.30 am -5.30 **Intake : Immediately** Range Salary : RM1,800 - RM 2,200 Benefits: Medical Insurance + PFP Requirement: - Minimum SPM (With experience)/ (Fresh Graduate encourage to Apply) -...


  • George Town, Malaysia Executive Compass Full time

    Outbound calls to potential customers to request on their suitability - Sourcing for potential customers on platforms - Familiar with local dialects ie Mandarin, Hokkien, English, Malay - Good presentation skills in written and spoken - Ability to convince customers and change their mindsets - Able to think out of the box 职位类型:全职 薪资:...


  • George Town, Malaysia humantech service sdn bhd Full time

    **Requirements** - Retail experience will be added advantage. - Fresh graduate are welcome to apply. - Able to work at QueensBay Mall, Bukit Jambul, Gurney Paragon Mall. **Responsibilities**: - Engage with potential customers to promote products and services. - Show potential customers the features and advantages of the product. - Offer precise and current...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service - **Job Details** - Company: Top BPO in Malaysia - Title : Customer Support Specialist (MOS) -Bahasa Indonesian + English...


  • George Town, Malaysia Transairmarine Freight Sevices Sdn Bhd Full time

    **Responsibilities**: - Requirements: - Required language(s): English, Bahasa Malaysia, Mandarin. - At least 1 Years of working experience in the related field is required for this position. - Preferably Junior Executive specialized in Customer Service or equivalent. - Knowledge in incoterms. - Good communication skill (written and oral). - Strong team...


  • George Town, Malaysia MPS Full time

    **Title: Customer Service Executive** - Handling inbound call and other general enquiries, escalation support. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Salary**: RM2,800.00 - RM3,800.00 per month **Benefits**: - Health insurance - Opportunities...


  • George Town, Penang, Malaysia Finnmed Sdn Bhd Full time

    Grammatical or spelling mistakes can cost you dearly. Have your writing checked and edited from RM6: resume, ad, banner, brochure, memo, article, manual, essay, etc. Visit Fastwords.net.Job DescriptionWe are looking for a Customer Service Executive to provide professional and compassionate support to patients and healthcare providers. This role involves...


  • George Town, Penang, Malaysia Nirvana Asia Group Full time

    Job Responsibilities:Ensure that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences.Handle the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Taiwanese - **Location: George Town, Penang** **Shift: 5 working days (rotational shift)** **Key Highlights**: - Immediate Joiners - Experience...


  • George Town, Malaysia Transairmarine Freight Services Sdn Bhd Full time

    Position: - 6 months contract - Working hours: 8:30 AM to 5:45 PM - Saturday: 8:30 AM to 1:00 PM (only once per month) Responsibilities: - Manage customers and overseas agents rate enquiries. - Ensure timely and accurate quotations according to customer's requirements. - Attend to bookings from customers and liaise with carriers. - Monitor shipment...

  • Customer Service

    2 weeks ago


    George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Contribute to customer service over various platforms. - Cultivate productivity and innovative mindset. - Demonstrate the service vision. - Follow food and beverage safety and hygiene policies and procedures. - Implement operations for service excellence. - Interact with and serve food and beverage guests. - Maintain food and beverage production...

  • Customer Service

    7 days ago


    George Town, Malaysia 1Millennium International Sdn Bhd Full time

    To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

  • Program Executive

    4 weeks ago


    George Town, Malaysia Spearing Executive Search Full time

    Job description Are you a skilled Program Executive looking for a new opportunity in the Electronics Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang. **Whats in it for you**: Comprehensive medical and dental benefits 13 Month Bonus and...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Technical **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service React, Redux, NextJs, NodeJs, Material-UI, JavaScript and TypeScript customer support COMPUTER SKILL Proficient in the...


  • George Town, Penang, Malaysia Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd. Full time

    Customer Service Executive (Fresh Grads OK) ID:572163,000 MYR ~ 3,500 MYRGeorgetownManufacturing (Electronics/Semiconductors), Trading FirmJob Description• Provide Sales administration services & support to Sales & customers.• Perform system-related work - SO entry, customer backlog review, forecast review, RMA, shipment release, and inventory...