Quality Assurance Analyst

The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

Preferred Mandarin speaker Working location : Bayan Lepas/ Georgetown, Penang This is Quality Analyst and Quality Analyst Supervisor role for BPO/ Call Centre **Responsibilities**: Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. Make...

**Job Descriptions** - Assist in implementing and monitoring compliance with ISO 9001, Responsible Business Alliance (RBA) & Malaysian Society for Quality in Health (MSQH) - Conduct regular site inspections and audits under the guidance of the Quality Assurance Executive. - Assist in preparing detailed audit reports highlighting findings, issues, and...

** Familiar in Medical related quality standards (ISo 13485)** ** Experience in managing large group subordinates (up to 10-20)** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to achieve excellence in all endeavors. - Be creative and proactive contributor on...

**Position level **:Manager/ Sr Manager ** Must have experience in managing more than 10 subordinates, min. 3-5 years working as QA Manager preferred.** ** Familiar in medical quality standards (ISO 13485).** **Responsibilities**: - Lead the Quality Assurance Department in operating with a high level of efficiency, integrity, and enthusiasm, striving to...

Job Title: Quality Assurance Manager We are seeking a highly skilled and experienced Quality Assurance Manager to join our team at Versatile Creation Sdn Bhd. About the RoleThe successful candidate will be responsible for managing the quality management of suppliers, implementing quality standards, controlling process variation, checking material status,...

Job DescriptionAt Sinergia Talents Sdn Bhd, we are seeking a highly skilled Supplier Quality Assurance Engineer to join our team. As a key member of our supply chain quality team, you will be responsible for ensuring that our suppliers meet the highest quality standards.Key Responsibilities:Perform quality audits of suppliers' processes and procedures to...

About the Role:We are seeking a highly skilled Quality Assurance Engineer to join our team at Agensi Pekerjaan RP Manpro Sdn Bhd. As a Quality Assurance Engineer, you will be responsible for establishing product quality standards, developing product testing plans, and participating in design structure reviews for new products.Key...

**Quality Analyst preferred Mandarin Speaker** Location: Selangor **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems, through - both established...

Job OverviewAgensi Pekerjaan RP Manpro Sdn Bhd is seeking a highly skilled Quality Assurance Specialist to join their team in Bayan Lepas, Penang, Malaysia. As a key member of the organization, this individual will be responsible for ensuring the highest quality standards are met in the production process.

A Diploma/Degree or equivalent in Engineering discipline with five years working experience, preferably in a QMS environment. Knowledge in ISO 9001 ( IATF 16949 ) standard, ISO 13485 : 2016 standard and ISO 14000 standard and in the preparation, implementation and maintenance of the quality management system. Experience with Metal Stamping and/or...

Overview: Job Summary Qualifications: **Requirements**: - Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven...

**Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

Job OverviewVersatile Creation Sdn Bhd is seeking a highly skilled Senior Quality Assurance Manager to join our team. The successful candidate will be responsible for leading the quality management of suppliers and implementing strategies to improve the qualified rate of incoming materials.Job ResponsibilitiesDepartment Setup: Establish and manage the...

Job Summary:Versatile Creation Sdn Bhd is seeking a highly skilled Senior Quality Assurance Manager to join our team in Penang. As a key member of our quality department, you will be responsible for ensuring the highest standards of quality in our suppliers and production processes.Key Responsibilities:Quality Department Setup: Establish and manage the...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Requirements**: - Minimum of 1 year of experience as a Quality Analyst Supervisor. - Mandatory language proficiency in Bahasa Melayu, and...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

Quality engineers define quality standards for the creation of products or services. They check to make sure the products and services are in compliance with the quality standards and they coordinate quality improvements. Our customers consist mainly Global Companies, Public Listed Companies and SMIs. Our esteemed customers have achieved success stories in...