Quality Analyst

Preferred Mandarin speaker Working location : Bayan Lepas/ Georgetown, Penang This is Quality Analyst and Quality Analyst Supervisor role for BPO/ Call Centre **Responsibilities**: Key Responsibilities: Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment. Make...

Position: Quality Analyst Supervisor - Mandarin SpeakerLocation: Bayan Lepas, PenangSalary Range: RM 6,000 - 7,000Language: MandarinSpecialization: at least 1 year QA Supervisory experienceTarget Onboarding Date: 31st May, 2024Type: Full-timeShift: 24/7 Rotational Shift.Responsibilities:Construct searches and reports designed for automated analysis and topic...

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

Position: Quality Analyst Supervisor - Mandarin Speaker Location: Bayan Lepas, Penang Salary Range: RM 6,000 - 7,000 Language: Mandarin Specialization: at least 1 year QA Supervisory experience Target Onboarding Date: 31st May, 2024 Type: Full-time Shift: 24/7 Rotational Shift. **Responsibilities**: Construct searches and reports designed for...

Vacancy: Japanese - Quality Analyst Supervisor - BPO Location - Bayan Lepas, Penang, Malaysia. **Salary**: RM 11,000 - 13,000 Start Date: 15th Jul, 2024. Education: Degree /Diploma (SPM not allowed) Hours of Operation: Rotational Shifts, 24*7 Head Counts: 1 Language - Japanese + English Must have B2 level English Language proficiency (reading,...

**Quality Analyst / Team Lead** Shift Role**:24/7, 9 hours per shift.** Location: Bayan Lepas,Penang **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business...

Vacancy: Japanese - Quality Analyst Supervisor - BPOLocation - Bayan Lepas, Penang, Malaysia.Salary: RM 11, ,000Start Date: 15th Jul, 2024.Education: Degree /Diploma (SPM not allowed)Hours of Operation: Rotational Shifts, 24*7Head Counts: 1Language Japanese + EnglishMust have B2 level English Language proficiency (reading, writing, speaking)Job...

The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...

Overview:Job SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications:Main Requirements:- **Bachelor's degree or equivalent diploma** in any discipline- Minimum 1 years' experience **as QA in call center Must be proficiency...

Position: Quality Assurance Manager - Mandarin SpeakerLocation: Bayan Lepas, Penang, Malaysia.Salary Range: RM9, ,000Language: Mandarin (Malaysian)Specialization: at least 2 years QA Manager experience with Customer Service backgroundTarget Onboarding Date:ASAPType: Full-timeShift: 24/7Responsibilities: Construct searches and reports designed for automated...

**Responsibilities**: - Lead and manage a QA team - introduce and manage initiatives related to quality assurance audits, drive audit automation and efficiency, effective client and program level engagements, work with the operations leaders to drive ops quality improvement. Actively use Lean Six Sigma in projects to completion and quantification of impact....

Position: Quality Assurance Manager - Mandarin Speaker Location: Bayan Lepas, Penang, Malaysia. Salary Range: RM9,000 - 12,000 Language: Mandarin (Malaysian) Specialization: at least 2 years QA Manager experience with Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: 24/7 **Responsibilities**: - Construct searches and...

Overview:Business Analyst is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals.A Business Analyst job description should cover collaborating with financial reporting and IT...

Overview:Job SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications:Requirements: Minimum of 1 year of experience as a Quality Analyst Supervisor. Mandatory language proficiency in Bahasa Melayu, and English. Experience in...

**Title**:Staff Programr/IT Analyst **Requisition ID**:54891**Department**: **Location**:Bayan Lepas, MY**Job Function**:Information Technology**Renesas Electronics (Penang) Sdn. Bhd** - Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia**Job Highlights**: - Attractive Remuneration: Bonus + Profit Sharing- Flexible working hour & hybrid work...

Overview: Business Analyst is responsible for the implementation and support of business information systems across multiple departments. They identify problems and opportunities within a company and ultimately provide solutions that help achieve the business' goals. A Business Analyst job description should cover collaborating with financial reporting and...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Requirements**: - Minimum of 1 year of experience as a Quality Analyst Supervisor. - Mandatory language proficiency in Bahasa Melayu, and...

* Experience in managing quality control/quality analysis organization or leading cross functional quality improvement projects and teams. - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with cross-functional groups to...

Experience in managing quality control/quality analysis organization or leading cross functional qualityimprovement projects and teams. 3+ years of demonstrated management ability across diverse functions (direct reports, cross functionalrelationships, 3rd party vendors. etc.) Proven track record of collaborating with crossfunctional groups to produce...

World-leading approaches in finance are fundamental to our success. Our Financial Analysis team has a broad and important responsibility. We rely on our analysts to develop, interpret and implement financial concepts for planning and control. Their technical analysis of present and future financial performance informs all kinds of management decisions and...