Risk and Compliance Manager
4 weeks ago
**Company Overview**:
We are a prominent managed services provider specializing in integrated solutions for capital markets, network infrastructure, and beyond. With our inception dating back to 2000, we've ascended to become a leading provider in the Asia-Pacific region. Our commitment lies in empowering capital market entities with cutting-edge solutions, fostering growth, and driving operational efficiency.
**Key Responsibilities**:
Enterprise Risk Management (ERM) Policy and Framework Development:
- Create, implement, and oversee compliance and risk management policies and frameworks to enact effective strategies.
- Establish a sustainable ERM Policies and Framework alongside a Risk Rating Matrix for the identification, assessment, evaluation, measurement, and monitoring of critical risks.
- Devise strategies to mitigate risks and ensure alignment with relevant laws and regulations.
- Foster a culture of risk awareness and compliance, seamlessly integrating risk management into the organization's culture, operations, and decision-making processes.
- Review and enhance Standard Operating Procedures to align with compliance and risk parameters.
Risk Identification:
- Conduct thorough risk assessments to identify potential threats and vulnerabilities impacting various facets of the organization, including business, operations, finances, technology, human resources, and reputation.
- Analyze both internal and external factors influencing the organization's objectives.
Risk Assessment:
- Evaluate the likelihood and potential impact of identified risks.
- Prioritize risks based on severity and potential consequences.
Risk Mitigation Strategies:
- Develop and execute risk mitigation plans to minimize the impact of identified risks.
- Collaborate with relevant departments to establish effective control measures.
Incident Reporting:
- Supervise and manage the generation of incident reports.
- Ensure the timely and accurate reporting of incidents, coordinating appropriate responses.
Compliance Management:
- Monitor and enforce compliance with standard operating procedures across the operations team.
- Collaborate closely with teams to address any deviations from established procedures.
Service Level Agreement (SLA) Monitoring:
- Establish and uphold service level agreements for critical operational processes.
- Monitor the company's adherence to service levels, addressing any deviations promptly.
- Reporting to Management and Risk Management Committee:
- Oversee quarterly reporting to management.
- Prepare and deliver risk assessments to the Group's Risk Management Committee.
Customer Service Level Reporting:
- Oversee periodic reporting of service level performance to customers.
- Ensure accurate and timely communication of service level achievements and improvements.
- License Compliance Management:
- Ensure compliance with all matters related to licenses.
Cybersecurity Threat Reporting:
- Supervise periodic reporting of cybersecurity threats from the cybersecurity team.
- Collaborate closely with the cybersecurity team to ensure swift assessments and address potential cyber threats.
IT Risk Policies and Regulations:
- Oversee compliance with IT risk policies and regulations pertinent to the organization's business.
- Collaborate with the IT team to ensure adherence to established IT risk management standards.
ISO Certification Compliance:
- Manage the Group's compliance with ISO certifications.
- Facilitate the renewal process for ISO certifications, ensuring ongoing adherence to ISO standards.
- Insurance Management:
- Collaborate with the procurement manager to engage with insurance providers for appropriate risk coverage.
- Manage insurance policies and claims processes.
Monitoring and Reporting:
- Regularly monitor and evaluate the effectiveness of risk mitigation measures.
- Prepare and present comprehensive reports to senior management, stakeholders, and relevant committees.
Crisis Management:
- Develop and implement crisis management plans to respond to and recover from unforeseen events, including business continuity plans.
- Coordinate with relevant teams during crisis situations to minimize impact.
Training and Education:
- Conduct training sessions to educate employees on risk management principles, incident reporting procedures, and standard operating procedures.
- Cultivate a risk-aware culture within the organization.
**Job Requirements**:
- Bachelor's degree in information technology, computer science, or a related field (Master's degree preferred).
- 8 years of experience in risk management, with IT environment experience being advantageous.
- Strong understanding of IT compliance standards and frameworks.
- Excellent communication and interpersonal skills.
- Ability to prioritize tasks and manage time effectively.
- Strong problem-solving skills and attention to detail.
**Salary**: Up to RM11,000.00 per month
Schedule:
- Day shift
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