Service Owner Cloud Services

3 weeks ago

Petaling Jaya, Malaysia FrieslandCampina Full time

Maximize the benefits of cloud computing while maintaining security, compliance, and cost-effectiveness by establishing, leading, and managing the Cloud & Hosting team and aligning the strategy with stakeholders (platforms and business, like D&A Director, FFI Opco, Digital Marketing Team, etc). Developing cloud architecture, driving cloud adoption, best practices, governance, and innovation across the organization.

Wat we vragen
- Master's degree with a minimum of 12 years of experience in IT service delivery (design, build, operate) and applied ITSM practices. ITIL and Security knowledge is preferred.
- Experience in strategic and tactical supplier management.
- Understanding of cloud & hosting technologies, including virtualization, containerization, and cloud computing in a business domain; Understanding of networking, security, and data center operations.
- IT service management (ITSM) frameworks such as ITIL and COBIT; Project management methodologies and tools; Understanding IT (service) cost drivers, value and risks in the end-to-end IT services chain; Deep hands-on experience in IT service delivery, management and organization.
- Experience in budget management and financial planning.
- Ability to quickly navigate between the aggregated, abstracted and detailed levels of service-, process
- and organization design, with the intent to assure clear communication of impact of changes or issues.
- Demonstrated experience in senior stakeholder influencing, ability to convince through powerful storytelling, creating commitment towards achievement of objectives without a hierarchical mandate.
- Excellent communication and leadership skills, with the ability to inspire and motivate teams.Works highly independently, within the IT operating model.

Wat we bieden

FrieslandCampina offers you a place to be yourself. In an innovative work environment with facilities and support that are second to none, we welcome your skills, ideas and passion. Most of all we welcome you as the person you are and the person you want to be. Our mission is to liberate people to work smarter.

FSSC Asia is located at Quill 9, Petaling Jaya. Our colleagues are diversified in ethnicity, gender and languages. Opportunities to work in different departments such as Accounts Payable, Accounts Receivable, Record to Report, Tax, Enterprise Data, Procurement, Innovation & Projects, Operating Companies and many more locally or abroad. We believe in people development where you chart your own path for your own career growth.

Our reward policies support FrieslandCampina’s values and business strategy by helping to attract, engage and retain the best possible talent at every level. We offer remuneration packages that recognize and reward individual performance, experience and potential, while reflecting competitive practices in all the countries in which we operate. A transparent, consistent and fair approach to reward is critical to our success and growth.- Vacaturetekst- Act as product owner for multi-cloud, foundational, platform and enabling capabilities; own the support capability (priority, costs and portfolio).
- Develop and execute the Cloud & Hosting strategy and lead the outsourced managed service and innovation partnership(s), acting as FC SPOC towards partners.
- Matures the engagement(s) to align with IR (Incident Response), EA (Enterprise Architecture) / Cloud strategy and technology roadmap.
- Drive the evolution from a traditional, IAAS-based legacy environment into a modernized PAAS or Native service.
- Create a high-performance team; directly manage the Cloud & Hosting capability team, next to the Managed Service Partner(s) side.
- Facilitate and lead the organization in onboarding in cloud, freedom within a framework, develop concepts like Inner sourcing, develop IaC (infrastructure as Code) products, PAAS platforms, FinOps (Financial Operations).
- Create a fit-for-purpose service setup that allows a greater level of local autonomy while assuring compliance within guardrails, SLA and IT Security compliance.
- Organize for P1/P2 level support and support hands-on in case of high complexity incidents or stakeholder management.
- Coordinate audit and review cycles for Cloud & Hosting in line with agreed standards, informing owners of outcomes and driving improvement plans across the teams.
- Own and improve Business Continuity, Cyber Security and Compliance as operational priority; drive standardization, simplification and automation across OPCO’s and BG’s.
- Bij FrieslandCampina geloven we in een werkomgeving waar iedereen zich hun volledige en authentieke zelf kan voelen en in hun kracht wordt gezet om het beste uit zichzelf te halen. We omarmen elkaars verschillen en ontvangen graag je sollicitatie, ongeacht je geslacht, geloof, afkomst, seksuele voorkeur, leeftijd, beperking, of nationaliteit. Als wie wij zijn bij jou past, moedigen we je aan om te solliciteren, ook als je niet zeker weet of je aan alle eisen voldoe

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