Branch Manager

7 months ago


Kuala Lipis, Malaysia Affin Bank Full time

Branch Manager

**Create the future with Affin You too can make a difference.**

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB PURPOSE

Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize results and achieve peak performance levels.

ACCOUNTABILITIES

Financial

1. Drive and achieve overall Branch Sales Target

a) Deposit

b) Investment

c) Loans - ASBF,SMART MONEY & Education loan

d) Bancassurance & Banca Takaful product

e) Credit Card

f) Business referrals

2. Prevention of Fraud and Losses (internal and external).

3. Effectively control the cost as per budget

Process

1. Ensure that every staff discharge duties in accordance with:

- a) Branch Manual

b) BNM Guidelines and Other Regulatory / Statutory Requirement

c) Internal control process & procedures.

2. Ensure satisfactory audit rating

3. Ensure audit findings are resolved within specified time frame.

4. Monitor submission of reports within the specified time

5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise.

6. Act as Business Compliance Officer (BUCO) Representative.

7. Act as CLO (Complaint Liaison Officer).

8. Act as Branch OSHA coordinator.

9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching.

Customer

1. Ensure efficient customer service level in accordance to SLA

2. Ensure timely reply to customer and CCQ.

3. Ensure to resolve any complaints within SLA

4. Ensure accuracy in service delivery.

People

1. Resource management:

- a) Annual leave

b) Attendance

c) Branch meeting.

2. Provide training / briefing on products and identify training needs

3. Recruitment of staff

4. Staff development and coaching

5. Ensure knowledge and understanding of respective KPIs and JD among all staff

6. Performance and productivity tracking at all levels including performing staff appraisals

Other Responsibilities

1. To manage and undertake ad-hoc assignments

2. Alternate key holder to Vault & Self Service Terminal.

3. To organize or participate CSR activities within the branch community

4. To ensure cleanliness, safety and security of the bank's premise and SSL area

5. To perform relief duties as and when required or in the absence of ABM.

Learning & Growth

1. To involve and contribute to any special project organise by Head Office

2. Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth.

3. To incorporate AFFINBANK's DNA to all staff in the branch and uphold team work spirit

4. To identify any potential staff for succession planning.

Job ID JR100867


  • Branch Manager

    4 months ago


    Kuala Lumpur, Malaysia JIBRIL PUBLIKA Full time

    *Position:* Branch Managers, JIBRIL Restaurant Group *Location:* PUBLIKA KUALA LUMPUR *Category:* Halal Restaurant / Cafe *Salary:* Ranges depending on your experience (Nego) *Benefits & Entitlements* - EPF Contribution (13%) - SOCSO & EIS - Daily meals (allowance / foods) - Hostel / accommodation - Travel allowance (T&C applies) - Birthday token -...


  • Kuala Lipis, Malaysia Great Eastern Malaysia Full time

    Assistant Manager, Business Development (GEGM Bancassurance) **Job Purpose** To execute strategies that have been laid out and develop new business strategies to achieve company's objectives in obtaining more business from OCBC / Pac Lease branches and its clients. **The Job** - Established initiatives to meet sales strategies - To ensure business...

  • Branch Manager

    7 months ago


    Kuala Lumpur, Malaysia ONE MOBILE CARE SDN BHD Full time

    Samsung Authorized Service Center (One Mobile Care SDN BHD) Garden, KL RESPONSIBILITY: Ensure Company’s KPIs results is achieved Recruit, mentor and develop customer service executive and admin staffs and nurture an environment where they can excel through encouragement and empowerment Understand the company’s goal and purpose so that will continual to...

  • Branch Manager

    4 days ago


    Kuala Lumpur, Malaysia Kamdar Sdn Bhd Full time

    **Responsibilities**: - Manage and motivate staff, recruit staff, train and develop staff, according to company policies & procedures and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc) - Plan, forecast, report on sales, costs and business performance, according to company requirements. - Plan and...

  • Branch Manager

    7 months ago


    Kuala Lumpur, Malaysia 99 Speed Mart Sdn Bhd Full time

    **Attractive Remuneration**: - **Free Mobile Plan (40GB Data and Unlimited Call)**: - **Free Meal Voucher**: - **Free Uniform**: - **Annual Increment**: - **Job Promotion**: - **Annual Bonus**: - **Entitlement of Overtime ( Rest Day, Public Holiday)**: - **Sales Incentives**: - **Contribution of EPF, Socso, EIS**: - **Panel Clinic**: - **Training...

  • Branch Manager

    7 months ago


    Kuala Lumpur, Malaysia 99 Speed Mart Sdn Bhd Full time

    **Attractive Remuneration**: - **Free Mobile Plan (40GB Data and Unlimited Call)**: - **Free Meal Voucher**: - **Free Uniform**: - **Annual Increment**: - **Job Promotion**: - **Annual Bonus**: - **Entitlement of Overtime ( Rest Day, Public Holiday)**: - **Sales Incentives**: - **Contribution of EPF, Socso, EIS**: - **Panel Clinic**: - **Training...

  • Branch Manager

    7 months ago


    Kuala Lumpur, Malaysia 99 Speed Mart Sdn Bhd Full time

    **Attractive Remuneration**: - **Free Mobile Plan (40GB Data and Unlimited Call)**: - **Free Meal Voucher**: - **Free Uniform**: - **Free Face Mask**: - **Annual Increment**: - **Job Promotion**: - **Annual Bonus**: - **Entitlement of Overtime ( Rest Day, Public Holiday)**: - **Sales Incentives**: - **Contribution of EPF, Socso, EIS**: - **Panel...

  • Branch Sales Manager

    7 months ago


    Kuala Terengganu, Malaysia CUCKOO INTERNATIONAL (MAL) SDN. BHD. Full time

    TAWARAN SEBAGAI BRANCH SALES MANAGER DI SELURUH SEMENANJUNG MALAYSIA CUCKOO International sedang membuka peluang kepada semua yang berkelayakan untuk mengisi kekosongan jawatan Branch Sales Manager. Adakah anda mempunyai kriteria berikut :Pengalaman dalam bidang jualanPengalaman dalam menguruskan tim jualanPengalaman sebagai Internet Marketer yang ada Sales...


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Some careers have more impact than others.** - If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Branch Manager

    5 hours ago


    Kuala Lumpur, Malaysia Liangyi Tcm Sdn Bhd Full time

    **Responsibilities**: - As part of our expansion plans, we are looking for a Branch Manager to drive sales and manage the daily operations of our retail outlet. - Basic plus commission, annual leave and other**Benefits**: - benefits. - Duties include: - Providing excellent customer service for all our guests - Promoting our treatment services, promotions...


  • Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Some careers grow faster than others.** If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards...


  • Kuala Lumpur, Malaysia Elewsmart Sdn Bhd Full time

    **DANAU KOTA & KLTRADERS BRANCH** **(IMMEDIATELY HIRING)** - To assist Branch Manager the overall daily operation, including product display, stock management and recruiting manpower - To assist Branch Manager for the management of all staff and workers including training, coaching and supervising staff - To ensure cleanliness and tidiness of all the area of...

  • Branch Manager

    7 months ago


    Kuala Lumpur, Malaysia Match Resources Sdn Bhd Full time

    **Branch Manager (Retail)** **Gross Monthly Salary Range**: RM5000 - RM7500 **Working Day**: 5.5 days (One week 5 days, alternate week 6 days) **Working Shift**: Morning shift 10am-7pm Afternoon shift 1pm-10pm **About Us** TGP Living Collection Sdn Bhd is expanding its presence in Southeast Asia, operating a significant chain of lifestyle and toys...

  • Branch Manager

    5 hours ago


    Kuala Lumpur, Malaysia Liangyi TCM Sdn Bhd Full time

    As part of our expansion plans, we are looking for a Branch Manager to drive sales and manage the daily operations of our retail outlet. Basic plus commission, annual leave and other benefits. **Duties include**: Providing excellent customer service for all our guests Promoting our treatment services, promotions and periodic special deals Engage customers...

  • Branch Manager

    1 week ago


    Kuala Lumpur, Malaysia United Chinese Bank Full time

    **Responsibilities**: - Develop and execute business plan and strategy in line with achieving the branch contribution to profitability and growth. - Proactive lead and manage the sales force in achieving the desired sales targets, across all business segments. - Effective ownership and execution role of single captain in promoting and establishing business...

  • Rector (Branch Melaka)

    6 months ago


    Kuala Lumpur, Malaysia Geomatika University College Full time

    In University of Geomatika Malaysia, we focus our hiring towards talents that uphold the same values as we do. We want someone that can bring new innovation and joy in learning and who are passionate, dedicated, committed and proactively develop our future graduates. As University of Geomatika Malaysia is focused in expanding towards full fledge university,...

  • Branch Admin

    7 months ago


    Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Branch Admin (Wangsa Maju Branch)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 2. Prepare, assist and entertained clients, business partners, visitors in Wangsa Maju with...


  • Kuala Lumpur, Malaysia Hatch Asia Consulting Pte Ltd Full time

    “**Unifying Purpose, Shaping Careers**” - We believe in a world where organisational strategies are brought to life; when everyone finds value in their work by aligning organisational purpose with people, where we inspire a meaningful and impactful future. Rank among the leading transport and logistics companies in Europe. Our client has steadily grown...

  • Branch Admin

    7 months ago


    Kuala Lumpur, Malaysia PHYSIOGO PHYSIOTHERAPY CENTRE Full time

    **WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Branch Admin (Wangsa Maju Branch)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...

  • Branch Supervisor

    7 months ago


    Kuala Lumpur, Malaysia Flash Malaysia Express Full time

    Manage the parcel and cash processing, disbursement and day-to-day routing. To be accurate, reduce the loss and most effective. - Manage transportation / distribution routes of branches and solve problems during transportation for maximum efficiency. - Manage communication with customers and related people in all communication channels. To give advice and...