Customer Service Representative

4 weeks ago

Ipoh, Malaysia Perak Community Specialist Hospital Full time

To attend to all enquiries promptly and courteously.

To maintained private and confidentiality of patient data.

To ensure proper handling of phone reception and responding to all phone enquiries in a friendly and positive manner.

To make public announcement when required (code blue / code red / public announcement).

Balancing of cash float before change of duty and acknowledgement by the staff concerned.

Arrangement of shuttle services.

Admitting patient to the appropriate ward accordance to the presented illness or clinical condition.

To call sister on-call to assist when required.

To ensure valid documents provided for foreign patient admissions and to notify head of department on any illegal immigrants that required admission.

To ensure collection of minimum amount of deposit required for self paying patient on admission.

To issue Deposit Payment Notice for self-paying patient who are unable to pay the required deposit on admission.

To follow-up balance of deposit payments from the patients who didn’t bring or have the required deposit amount on admission.

To handle admission and discharge under cash, corporate and insurance.

To ensure the Letter of Guarantee from the company is accepted by the hospital for corporate admission.

To complete daily update and checking of bills.

To do daily screening of proforma bills and to approach patient or next of kin to top up deposit based on the proforma amount.

To finalize patient’s bill upon discharge.

To collect payment by cash or credit card or through other channel of payments.

To screen cash through money detector for forgery.

To issue bill and receipt for payment collected.

To deposit cash collection hand over by other service departments into the safe.

To attend to any bill enquiries when required.

To prepare guarantee letter to other service provider upon request.

To achieve the targeted KPI.

Alertness and awareness of the surrounding environment happenings and reporting of any abnormalities.

To be on-call or covering shift when required.

To undertake any other duties as assigned by the head of department.

**Job Requirement**:
SPM / Diploma.

Computer literate.

Strong interpersonal skill and high initiative.

Preferably 1-2 years of working experience in a hospital environment.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Free parking
- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ipoh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist / Cashier: 1 year (preferred)

**Language**:

- Mandarin / English (preferred)
- Bahasa (preferred)

  • Sales Representative

    4 weeks ago

    Ipoh, Malaysia AdsPilot Sdn Bhd Full time

    Achieving sales targets: Sales representatives are responsible for achieving and exceeding the sales targets set by the company. This involves selling products or services to existing and potential customers. - Identifying sales opportunities: Sales representatives need to identify and maintain relationships with potential and existing customers. They...

  • Sales Representative

    3 weeks ago

    Ipoh, Malaysia ADSPILOT SDN BHD Full time

    Achieving sales targets: Sales representatives are responsible for achieving and exceeding the sales targets set by the company. This involves selling products or services to existing and potential customers. Identifying sales opportunities: Sales representatives need to identify and maintain relationships with potential and existing customers. They conduct...

  • Sales Representative

    2 weeks ago

    Ipoh, Perak, Malaysia AdsPilot Sdn Bhd Full time

    Achieving sales targets: Sales representatives are responsible for achieving and exceeding the sales targets set by the company. This involves selling products or services to existing and potential customers. Identifying sales opportunities: Sales representatives need to identify and maintain relationships with potential and existing customers. They conduct...

  • Sales Representative

    2 weeks ago

    Ipoh, Perak, Malaysia ADSPILOT SDN BHD Full time

    Achieving sales targets: Sales representatives are responsible for achieving and exceeding the sales targets set by the company. This involves selling products or services to existing and potential customers.Identifying sales opportunities:Sales representatives need to identify and maintain relationships with potential and existing customers. They conduct...

  • Customer service officer

    7 days ago

    Ipoh, Malaysia TIME's Group Full time

    Location: Greentown Business Centre, Ipoh Job Requirements: Possess at least SPM/ Diploma/ Advanced/ Higher/ Graduate Diploma At least 1 Year of working experience in any field. Fresh graduates are encouraged to apply Self-driven individual with a positive attitude Customer-oriented with good interpersonal and communication skills (oral and written)Highly...

  • Customer service officer

    7 days ago

    Ipoh, Perak, Malaysia TIME's Group Full time

    Location: Greentown Business Centre, Ipoh Job Requirements: Possess at least SPM/ Diploma/ Advanced/ Higher/ Graduate Diploma At least 1 Year of working experience in any field. Fresh graduates are encouraged to apply Self-driven individual with a positive attitude Customer-oriented with good interpersonal and communication skills (oral and written)Highly...

  • Customer Service Representative

    3 weeks ago

    Ipoh, Malaysia The Perak Chinese Maternity Association Full time

    Perak community specialist hospital is a multi-disciplinary hospital for the community served by a team of dedicated specialist doctors and caring personnel. We continually strive to provide comprehensive ,efficient and effective services with the aim of delivering affordable quality care supported by modern technologies. We believe in continuous training...

  • Customer Service Representative

    2 weeks ago

    Ipoh, Perak, Malaysia The Perak Chinese Maternity Association Full time

    Perak community specialist hospital is a multi-disciplinary hospital for the community served by a team of dedicated specialist doctors and caring personnel. We continually strive to provide comprehensive ,efficient and effective services with the aim of delivering affordable quality care supported by modern technologies. We believe in continuous training...

  • Customer Service Representative

    2 weeks ago

    Ipoh, Malaysia The Perak Chinese Maternity Association Full time

    1. To check and tabulate the patient's discharge ticket from the ward. 2. To collect cash from Dialysis, Pharmacy, Polyclinic, X-ray, Endoscope Room, and patient discharge and to screen through a money detector for any forgery. 3. To issues receipt to the payment of invoice. 4. To check on credit card expiry date or fraud card before receipt is being issued....

  • Customer Service Representative

    2 weeks ago

    Ipoh, Perak, Malaysia Perak Community Specialist Hospital Full time

    To attend to all enquiries promptly and courteously.To maintained private and confidentiality of patient data.To ensure proper handling of phone reception and responding to all phone enquiries in a friendly and positive manner.To make public announcement when required (code blue / code red / public announcement).Balancing of cash float before change of duty...

  • Customer Service Sales

    6 days ago

    Ipoh, Malaysia Arifaz Creative Sdn Bhd Full time

    **Job Title**:Customer Service cum Sales Representative **Company**: Arifaz Creative Sdn Bhd under Humairagift **Location**: Bandar Meru, Ipoh **Job Type**: Full-Time, Contract, Internship **Responsibilities**: 2. Sales and Upselling: Identify opportunities to upsell products and services to existing customers while assisting new customers in making...

  • Nutrition Representative

    2 weeks ago

    Ipoh, Perak, Malaysia Wan Yeen Group Of Companies Full time

    The Nutrition Representative (Marketing cum PA) must be aware of the organizations aims and objective of the company. The reprentative will be the first point of contact with both internal and external parties. Discretion and confidentiality are essential for this role. Good communication and writing skills in Bahasa Mandarin, Bahasa Malaysia and English....

  • Nutrition Representative

    3 weeks ago

    Ipoh, Malaysia Wan Yeen Group Of Companies Full time

    The Nutrition Representative (Marketing cum PA) must be aware of the organizations aims and objective of the company. The reprentative will be the first point of contact with both internal and external parties. Discretion and confidentiality are essential for this role. - Good communication and writing skills in Bahasa Mandarin, Bahasa Malaysia and...

  • Customer Service Sales

    2 weeks ago

    Ipoh, Perak, Malaysia Arifaz Creative Sdn Bhd Full time

    Job Title:Customer Service cum Sales RepresentativeCompany: Arifaz Creative Sdn Bhd under HumairagiftLocation: Bandar Meru, IpohJob Type: Full-Time, Contract, InternshipResponsibilities:Sales and Upselling: Identify opportunities to upsell products and services to existing customers while assisting new customers in making informed purchase decisions. Utilize...

  • IT Technical Sales

    2 weeks ago

    Ipoh, Malaysia LEE SERVICE PROVIDER ENTERPRISE Full time

    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations. Professional and expert repair including laptop, server, desktop, printer, smartphone, tablet, HardDisk data recovery, data backup, iPhone and iPad and even any brand of smart devices. SPM / O Level / SKM Level 1 /...

  • IT Technical Sales

    2 weeks ago

    Ipoh, Perak, Malaysia LEE SERVICE PROVIDER ENTERPRISE Full time

    Commercial sales representatives represent a company in selling and providing information on goods and services to businesses and organisations.Professional and expert repair including laptop, server, desktop, printer, smartphone, tablet, HardDisk data recovery, data backup, iPhone and iPad and even any brand of smart devices.SPM / O Level / SKM Level 1 /...

  • Customer Service Representative-mandarin Speaker

    4 weeks ago

    Ipoh, Malaysia NEW WORLD DEPOT SDN BHD Full time

    Our Vision: To be Malaysia's most trusted home & living store, making it affordable for everyone to live better & improve their lifestyle. Our Mission: To make home improvement convenient and accessible to everyone. We prioritize on high-quality products and services, fast delivery, while ensuring exceptional customer service & support. Core Value: N - Never...

  • Customer Service Representative-mandarin Speaker

    2 weeks ago

    Ipoh, Perak, Malaysia NEW WORLD DEPOT SDN BHD Full time

    Our Vision: To be Malaysia's most trusted home & living store, making it affordable for everyone to live better & improve their lifestyleOur Mission:To make home improvement convenient and accessible to everyone. We prioritize on high-quality products and services, fast delivery, while ensuring exceptional customer service & support.Core Value:N - Never...

  • Customer Service Representative

    4 weeks ago

    Ipoh, Malaysia Aisling Consulting Full time

    Act as the primary point of contact for our valued customers. Provide exceptional assistance and support. Empathize, communicate effectively, and resolve issues to contribute to organizational goals of delivering outstanding customer experiences. **Key Responsibilities** - Identify customer issues, troubleshoot problems, and **work towards effective...

  • Customer Service Sales Representative

    3 weeks ago

    Ipoh, Malaysia Axellent Prints Sdn Bhd Full time

    Actively seeking out new sales opportunities through cold calling, networking - Follow up with customer on the quotation status and perform negotiation skills to close the deal - Provide market feedback to the company leadership regarding competitive offerings - Exceed sales targets & performance-based goals while working independently **Requirements**: -...