Content Review Specialist

5 months ago


Bayan Baru, Malaysia ROL Solution Full time

**Job Details**:

- Company : Teleperformance Malaysia
- Job Title : Content Moderation Specialist
- Location : One Precinct, Bayan Baru Pulau Pinang
- Shift : 5 working days (Rotational Shift) Salary Range: MYR 2700 - MYR 3200
- Languages : English and Mandarin

**Job Highlights**:

- Work Life Balance Environment
- Young, energetic, and supportive team
- Diversified and inclusive culture
- Language and Night Shift Allowance

**Responsibilities**:

- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to complete the designated work to meet the team's goal

**Qualifications**:

- Excellent written and verbal communication skills in English and Mandarin.
- Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity
- Flexible for shifting schedule and changes along with it
- Compliance or moderation operations experience is preferred - Strong analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented focus.
- Able to work in Rotational Shift and Rotational Off days.

**Salary**: RM2,700.00 - RM3,200.00 per month

Schedule:

- Rotational shift

**Language**:

- Mandarin (required)
- English (required)



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