Associate - Performance & Agent Management-customer

The Performance Marketing Associate is responsible for implementing, optimizing, and analyzing digital paid media campaigns together with the Performance Marketing Manager, ensuring seamless execution. To succeed in this role, he/she must have a hands-on approach and drive activities associated with the planning and buying for cross-channel campaigns,...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Process Design & Standardization - to ensure all old and new processes are aligned across 6 ventures, whilst making sure L1-agents have sufficient information & correct SOP(s) to complete day to day task.**Responsibilities**: - Developing process enhancement strategies. - Conducts...

Glanbia Performance Nutrition’s purpose is to inspire people everywhere to achieve their performance goals. We are the world’s leading premium sports nutrition company with Optimum Nutrition, BSN among the brands in the portfolio today. We have ambitious plans for the future, and as a values-led organisation, we’re focused on driving sustainable...

Glanbia Performance Nutrition’s purpose is to inspire people everywhere to achieve their performance goals. We are the world’s leading premium sports nutrition company with Optimum Nutrition, BSN among the brands in the portfolio today. We have ambitious plans for the future, and as a values-led organisation, we’re focused on driving sustainable...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Malaysia **Experience**: Technical Helpdesk Associate (SHD) **Skills**:Technical Helpdesk Associate (SHD) - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools - Use appropriate troubleshooting techniques by using the relevant FAQ‘s and...

**Responsibilities** **Responsibilities**: Undertaking the CDD process for new and existing clients in accordance with the relevant laws andregulations of the Bank Negara Malaysia and IME's internal guidance, policies, processes & procedures. Perform Due Diligence assessments for corporate customer, merchants, and agents, as well as reviewing all relevant...

**Front Desk Agent (M/W)**: Club Med Resorts Malaysia or overseas **Job ID** R-1925 **Category** Hospitality & Catering **You are** - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are...

**Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Keep up-to-date on new IT products and services. - Collaborate with other members of the IT team to resolve...

**Your new company** This is a local innovative pharmaceutical company that truly transform’s people’s lives and prides itself on being a progressive and forward thinker. They have a number of exceptional products and is dedicated to offering its people a challenging and diverse career. **Your new role** Reporting to the CEO, you will be responsible...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every...

**Retail Sales Associate (M/W)**: Club Med Resorts Malaysia or overseas **Job ID** R-1828 **Category** Support & Sales **You are** - Attentive, you create a relationship of trust to understand and meet our guests’ expectations. - Smiling and friendly, you ensure our customers feel welcome in the shop. - Creative and ensure an attractive layout....

**In this position you will.... Be enabling bolttech Sales teams to run effectively, efficiently and drive sales growth. You will also support continuous development of bolttech sales tools, processes, and capabilities and lead implementation and adoption of sales tools, systems, and processes to support sales growth. You will drive a culture of...

**Who we are**: Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and...

We are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...

**About the Position**: The Vendor Associate will be primarily responsible for maintenance and upgrades of the vendor database including updating vendor information and uploading documents such as vendor CDAs, MSAs, capabilities presentations. The Vendor Associate will also support the maintenance of the Vendor Management SharePoint site and team reporting....

**Job Summary**: Ria is looking for a Transaction Review Associate for our Compliance Department at our corporate office in Kuala Lumpur, Malaysia. This position will play a key role in providing overall support to the Transaction Review Management team. As a Transaction Review Associate, you will report directly to the Compliance Supervisor and primarily be...

Scope: SE Asia TUMI DTC online & offline (Singapore, Malaysia, Thailand, Australia) Reporting to: General Manager of SE Asia **Key Responsibilities**: - Closely work with CS partners, repair center, frontline team and business heads to provide world-class after sales services and to handle escalated cases effectively. - Establish customer satisfaction...

**#BeMore**: Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! **Top Reasons to work with TDCX**: -...