Restaurant Manager
7 months ago
Our client is in Franchise noodle shop (Japanese ramen) industry. They are looking for restaurant manager and they are located in Phnom Penh, Cambodia.
**Benefits**
5-day week, accommodation, flight tickets, insurance, etc
**Job Overview**
**Key Responsibilities**
**Daily Operations Management**:
- Oversee daily restaurant operations to ensure smooth and efficient functioning.
- Manage staff schedules and rostering to ensure adequate coverage.
**Staff Management and Training**:
- Recruit, train, and supervise staff to maintain high service standards.
- Conduct regular performance reviews and provide feedback to staff.
**Hygiene and Facility Management**:
- Ensure the restaurant adheres to health and safety regulations.
- Maintain the cleanliness and upkeep of the restaurant facilities.
**Inventory and Supply Management**:
- Check ingredient supply and manage inventory to prevent shortages.
- Estimate future needs for goods, kitchen utensils, and cleaning products.
- Regularly review product quality and research new vendors.
**Financial Management**:
- Manage cash operations and daily profit and expense reports.
- Control operating costs and enhance profitability.
- Create detailed reports on weekly, monthly, and annual revenues and expenses.
**Customer Service and Complaint Handling**:
- Handle customer complaints and resolve issues promptly.
- Ensure high levels of customer satisfaction through excellent service.
**Marketing and Promotion**:
- Promote and market the restaurant to attract more customers.
- Daily Social Media Marketing
- Plan and update the menu to keep offerings exciting and relevant.
**Policy Implementation**:
- Implement policies and protocols to maintain future restaurant operations.
- Suggest ways to improve the restaurant’s image and customer experience.
**Requirements and Skills**
- Major Franchise Experience: Previous management experience with major franchises such as McDonald's, Burger King, KFC, etc., is highly desirable.
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or a similar role.
- Extensive food and beverage (F&B) knowledge, with the ability to recall ingredients.
- Proven customer service experience as a manager.
- Strong leadership, motivational, and people skills.
- Familiarity with restaurant management software.
- Ability to multitask and work efficiently under pressure.
- Strong problem-solving skills and a customer-oriented mindset.
- Acute financial management skills.
- Excellent communication and interpersonal skills.
Pay: RM7,000.00 - RM8,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Application Question(s):
- Are you ok to work in Cambodia?
**Experience**:
- managerial experience in a franchised restaurant: 3 years (required)
**Language**:
- Mandarin (required)
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