Customer Success Specialist

An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Customer Success Specialist, you will assist in managing client relationships, provide customer support, and contribute to sales support efforts. Strong communication and organizational skills are required, along with proficiency in Microsoft Office. The position...

**What will you be doing in this role**: - Assist new customers in adopting and implementing software by understanding their goals, aiding in setup, providing training, and guiding best practices. - Collaborate with customers to create and execute tailored success plans, setting goals and milestones for desired outcomes. - Develop and maintain strong...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

**ROLE**:Customer Service Executive **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE **shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Vacancy: Customer Services Executive Location: Ara Damansara Salary Range: RM2,800 - RM3,000 **Requirements**: - Malaysian citizens only - Minimum 2 years of experience in forwarding/logistics - Minimum SPM/Diploma/Degree qualification **Benefits**: - 5 days work week, 1 day WFH - EPF SOCSO EIS provided - No overtime (9am-6pm only) - Great working...

**PROJECT: (Supporting Singapore)** **LOCATION**: **-Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)** - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way -...

_**Travel Center Executive**_ **RESPONSIBILITIES**: - To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. - To exceed customers' expectation in terms of customer service & accurate information. - To be able to provide information related to travel and tours for customers' convenient...

**ROLE: Customer Service Executive** **Supporting Taiwan & China** **LANGUAGE: Traditional Mandarin & English** LOCATION: Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) JOB SCOPE: Assist and resolve customers' inquiries with their e-hailing services, payment issues, e-hailing orders, e-hailing Apps,...

**IMMEDIATE HIRING! WE ARE LOOKING FOR IMMEDIATE STARTER** - **Come and join one of the top BPO companies in Malaysia that received Best company to work for in 2020**_ **Job Highlights**: - International BPO company - Career development and opportunities - Attractive salary and benefits - Full Training will be provided - Accessible by LRT (LRT Ara...

**Working hours : 9am - 6pm (Mon to Fri ; Sat & Sun OFF)** **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks, and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve...

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager. - Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA. - Provide floor support and monitor random calls/chats to identify coaching opportunity in order...

Respond to customer’s general inquiries - Manage customer feedback accordingly **Requirements**: - Required language(s) : Fluent in English and Bahasa Malaysia - _**Fresh graduates are encouraged to apply**_ Job Type : Full time, Contract (24 months - renewable) Salary Package : RM 2000.00 - RM 3500.00 per month **Able to start immediately** - **APPLY...

**Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To make research or background studies on potential clients/companies - To follow SOP of each department’s leaders on daily...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

聘请（中文&英文)客服 公司在PJ, Ara Damansara（ 靠近公共交通） 薪资高达RM4000 （包括津贴） 工作日： 5 天 工作日, 轮班制 职责： - 流利的华语&英文沟通能力和基本英文水平 - 全要通过电话/邮件，等协助顾客与服务公司相关的咨询 条件： - 18岁以上 - SPM 学历以上 -...

Collaborating with design or PR teams to create white papers, infographics and marketing videos - Tracking and recording the performance of marketing campaigns and presenting this information to the marketing department and members of a company's management team - Identifying the effectiveness of marketing material by tracking metrics including conversion...

聘请（中文&英文)客服 公司在PJ, Ara Damansara（ 靠近公共交通） 薪资高达RM4000 （包括津贴） 工作日： 5 天 工作日, 轮班制 职责： - 流利的华语&英文沟通能力和基本英文水平 - 全要通过电话/邮件，等协助顾客与服务公司相关的咨询 条件： - 18岁以上 - SPM 学历以上 -...

_Jump start your career in the Customer Service industry with a renowned International BPO Company! One step closer to a successful career that offers great benefits!_**Responsibilities**:_ - Attending to outbound calls. - Deliver world-class customer service while responding to customer inquiries and concerns via phone calls - Assist customers with upgrade...

**Office Location**: Ara Damansara (Have to attend training on site) **Working hour**:24/7 shift rotation (Work for 5 days and 8 hours per day) **Position: 2 years contract** **Requirements**: - Able to work in shift rotation - Min education level: SPM (passed) - Able to communicate in basic English, and proficiency in Mandarin **You will play an...