Collection & Debt Recovery Officer

5 months ago


Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full time

To do cold calling at few numbers daily provided by the company.
- To work closely with team members in order to achieve team targets.
- Able to work independently and able to manage time schedule.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
- Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of the payment schedule and obtain relevant payments.
- Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, and legal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgment within defined practices and policies to determined appropriate action.
- Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
- Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Performs others duties as assigned.

Requirement:

- Experienced in the Financial industry will be added value.
- Customer service skills - Attentiveness, empathy, patience and consistency, persuasive, immaculate telephone manners, and communication skills
- At least 1 year(s) of working experience in a related field is required for this position. Proven experience as debt recovery officer is essential for this role.
- Able to speak and write fluently in English and Bahasa Malaysia

**Salary**: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Parental leave



  • Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full time

    To do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...


  • Kuala Lumpur, Malaysia Air Products Full time

    AS-MY-Kuala Lumpur **Job Description and Qualifications** - Purpose - Responsible for supporting the Debt Recovery Collection (DRC) activities which is part of collection process in the respective regions or countries of responsibilities - Nature and Scope - Reporting to the Collection Supervisor, you will assist in providing support in the areas of 3rd...

  • Recovery Officer

    5 months ago


    Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full time

    Gaji Pokok RM1500 - RM2500 Komisen Tinggi & Bonus Bulanan dan Insentif menarik menanti anda Company Description: CREDIT RECOVERY Company Name: CREDIT RECOVERY Size: 20-50 employees Contract Type: Full-time Minimum Education Required: spm and above Experience Level: 1-3 years Gender Preferred: All Genders Job Categories: Customer Svc/Call Centre Job Type:...

  • Recovery Officer

    5 months ago


    Kuala Lumpur, Malaysia BRIGHT MEDIA SOLUTION SDN BHD Full time

    Recovery officer is responsible for the collection of debts prior to legal recovery proceeding / negotiating payment / payment arrangements / handling debtor enquirers. **Job Types**: Full-time, Permanent Pay: From RM1,600.00 per month **Benefits**: - Maternity leave - Parental leave Schedule: - Early shift Supplemental pay types: - Commission pay -...

  • Field Recovery Officer

    2 months ago


    Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time

    **Job Title: Field Recovery Officer** - **Job Summary**:_ As a Field Recovery Officer, you will be responsible for executing strategies to recover outstanding debts and delinquent payments from customers in designated areas. You will work closely with the credit recovery team to implement effective recovery plans and achieve recovery targets. - **Job...


  • Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time

    **Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...

  • Recovery Officer

    7 months ago


    Kuala Lumpur, Malaysia SENTRAFIELD SDN BHD Full time

    Our Mission Our mission is to consistently provide our clients with outstanding customer service and effective, compliant and innovative account receivable management services. Sentrafield specializes in both consumer and commercial third-party collection services. We are committed to promptly and vigorously recover your funds using our extensive knowledge...


  • Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time

    **Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...

  • Collection Officer

    5 months ago


    Kuala Lumpur, Malaysia RedRadar International Sdn Bhd Full time

    **Responsibilities**: - To do cold calling at least 150 - 300 numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in...

  • Collection Officer

    6 months ago


    Kuala Lumpur, Malaysia RedRadar International Sdn Bhd Full time

    **Responsibilities**: - To do cold calling at least 150 - 300 numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in...

  • Recovery Officer

    6 months ago


    Kuala Lumpur, Malaysia Shariq Partners (M) Sdn Bhd Full time

    responsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments. -To make outbound calls and remind them of their payments. -To achieve individual / group targets in order to be entitled for Incentive Scheme -Explain and clarify on non-payment and other product services. -Persuade, negotiate and work with...


  • Kuala Lumpur, Malaysia Queby Recovery Management Sdn Bhd Full time

    RESPONSIBILITIES - Regimented calling to debtors for payment - 250 accounts per day & success rate. - Discussion with debtors on repayment scheme or restructuring of loan to update arrears. - Initiate site visit and searches to ascertain whereabouts of uncontactable hirer. - Other miscellaneous task assigned by Team Leader or Manager. **REQUIREMENTS**: -...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job description** We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure...


  • Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full time

    Responsible of managing collections effort from overdue customers and ensuring that all debts are collected in timely manner. - Developing and implementing operational processes to increase efficiency of debt collection and reduce the amount of delinquency. - Investigating and resolving all payment discrepancies, disputes and handle the difficult complaints...


  • Kuala Lumpur, Malaysia CCR Networks Sdn Bhd Full time

    **JOB DESCRIPTIONS**: - To call and follow up with customers on their outstanding payments. - To negotiate favourable payment arrangements for settlement of account outstanding. - To assist customers with any existing disputes to enable them to make full settlements. - To handle basic administrative functions. - To handle ad hoc...


  • Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...

  • Recovery Officer

    5 months ago


    Kuala Lumpur, Malaysia GALA TRACK SDN BHD Full time

    Requirements - Minimum SPM. - Good communication skills (BM & English). - Self discipline and Team player. - Must have a valid driving license (for field visit only). - Experience in credit recovery will be an added advantage. Responsibilities - SPM leavers are encouraged to apply. - With or Without Experience, Training Is Provided. - Collect payments from...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Develop and implement effective collections strategies and processes in line with industry best practices and regulatory requirements. - Oversee the firm's collections process, ensuring timely and accurate payment of outstanding debts. - Manage a team of collection agents, providing guidance, coaching, and feedback to improve performance and productivity. -...


  • Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time

    **Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Job description** We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. To ensure...