Debt Recovery Collection Specialist
5 months ago
AS-MY-Kuala Lumpur
**Job Description and Qualifications**
- Purpose
- Responsible for supporting the Debt Recovery Collection (DRC) activities which is part of collection process in the respective regions or countries of responsibilities
- Nature and Scope
- Reporting to the Collection Supervisor, you will assist in providing support in the areas of 3rd party collection, legal actions, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities
- Your key objective will be to ensure the timeliness, completeness, and accuracy in managing the DRC accounts. You are required to liaise closely with external service providers and panel law firms and other functional team such as Credit Team, Commercial Team, Customer Services, Billing Team, Customer Master Data, Account Receivable, Account Payable and any other potential team, in order to achieve task objective. Strong organization skill and analytical skill are necessary to ensure DRC documents filed, annual reporting and exercise judgement within defined practices and policies to determined appropriate action.
- DIMENSIONS
- Third Party Collection Agency Management 500+ cases annually
- Legal Cases 300+ cases annually
- REGIONS
- Asia, Middle East & India
- **Job Description**:
- **_ PRINCIPAL ACCOUNTABILITIES_**
- Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities
- Liaise with external legal firms and appoint external lawyer with respect to arbitration cases
- Exercise judgment within defined practices and policies to determined appropriate action
- Work closely with other functional team such as Credit Team, Commercial Team, Customer Services, Billing Team, Customer Master Data, Account Receivable, Account Payable and any other potential team, to achieve task objective
- Prepare reports to management team/ commercial team on the legal cases
- Responsible to manage the third-party collection agency’s performance including case assignment, success recovery commission and contract renewal
- Any ad-hoc duties assigned by his/her superior deemed as necessary.
**_
JOB REQUIREMENTS_**
- Bachelor’s Degree or Diploma in Business Administration, Finance & Accounting, Law or equivalent.
- 3 years in relevant experience with law firm will be an advantage
- Analytical, high integrity, & excellent communication skills that can interact with all levels of staffs
- Self-motivation & ability to work under pressure
- Good working knowledge of Microsoft Office 365
- Meticulous and attentive to detail.
JD ATTACHED
**Req No.**
- 48035BR
**Employment Status**
- Full Time
**Organization**
- Corporate
**Business Sector / Division**
- Finance
**Region**
- Asia
**Country**
- Malaysia
-
Collection & Debt Recovery Officer
6 months ago
Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full timeTo do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...
-
Collection & Debt Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full timeTo do cold calling at few numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in terms of attempts, contacts, and the...
-
Recovery Officer
5 months ago
Kuala Lumpur, Malaysia CITY RECOVERY SDN BHD Full timeGaji Pokok RM1500 - RM2500 Komisen Tinggi & Bonus Bulanan dan Insentif menarik menanti anda Company Description: CREDIT RECOVERY Company Name: CREDIT RECOVERY Size: 20-50 employees Contract Type: Full-time Minimum Education Required: spm and above Experience Level: 1-3 years Gender Preferred: All Genders Job Categories: Customer Svc/Call Centre Job Type:...
-
Recovery and Collection Manager
6 months ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full timeDevelop and implement effective collections strategies and processes in line with industry best practices and regulatory requirements. - Oversee the firm's collections process, ensuring timely and accurate payment of outstanding debts. - Manage a team of collection agents, providing guidance, coaching, and feedback to improve performance and productivity. -...
-
Recovery Officer
7 months ago
Kuala Lumpur, Malaysia SENTRAFIELD SDN BHD Full timeOur Mission Our mission is to consistently provide our clients with outstanding customer service and effective, compliant and innovative account receivable management services. Sentrafield specializes in both consumer and commercial third-party collection services. We are committed to promptly and vigorously recover your funds using our extensive knowledge...
-
Collection Officer
5 months ago
Kuala Lumpur, Malaysia RedRadar International Sdn Bhd Full time**Responsibilities**: - To do cold calling at least 150 - 300 numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in...
-
Collection Officer
6 months ago
Kuala Lumpur, Malaysia RedRadar International Sdn Bhd Full time**Responsibilities**: - To do cold calling at least 150 - 300 numbers daily provided by the company. - To work closely with team members in order to achieve team targets. - Able to work independently and able to manage time schedule. - Responsible for minimizing defaults and bad debts of ongoing loans. - Manage and achieve daily productivity standards in...
-
Credit Recovery Officer
6 months ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...
-
Field Recovery Officer
2 months ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Field Recovery Officer** - **Job Summary**:_ As a Field Recovery Officer, you will be responsible for executing strategies to recover outstanding debts and delinquent payments from customers in designated areas. You will work closely with the credit recovery team to implement effective recovery plans and achieve recovery targets. - **Job...
-
Collection Assistant Manager
5 months ago
Kuala Lumpur, Malaysia Acom (M) Sdn Bhd Full timeResponsible of managing collections effort from overdue customers and ensuring that all debts are collected in timely manner. - Developing and implementing operational processes to increase efficiency of debt collection and reduce the amount of delinquency. - Investigating and resolving all payment discrepancies, disputes and handle the difficult complaints...
-
Recovery Officer
5 months ago
Kuala Lumpur, Malaysia BRIGHT MEDIA SOLUTION SDN BHD Full timeRecovery officer is responsible for the collection of debts prior to legal recovery proceeding / negotiating payment / payment arrangements / handling debtor enquirers. **Job Types**: Full-time, Permanent Pay: From RM1,600.00 per month **Benefits**: - Maternity leave - Parental leave Schedule: - Early shift Supplemental pay types: - Commission pay -...
-
Credit & Collection Specialist
5 months ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role We are looking for an experienced and engaged Customer Accounts Receivables and Collection Specialist to join our dynamic Accounts Receivables team to collect customer overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions. The role requires a very dynamic...
-
Credit & Collection Specialist
5 months ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role We are looking for an experienced and engaged Customer Accounts Receivables and Collection Specialist to join our dynamic Accounts Receivables team to collect customer overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions. The role requires a very dynamic...
-
Credit Recovery Officer
3 months ago
Kuala Lumpur, Malaysia BARAKAH PARTNERS (M) SDN BHD Full time**Job Title: Credit Recovery Officer** - **Job Summary**:_ As a Credit Recovery Officer, you will play a crucial role in the financial health of the organization by managing and recovering outstanding debts from customers. Your primary responsibility will be to work with customers to negotiate payment arrangements, collect overdue payments, and minimize the...
-
Debt Collection Officer
5 months ago
Kuala Lumpur, Malaysia Queby Recovery Management Sdn Bhd Full timeRESPONSIBILITIES - Regimented calling to debtors for payment - 250 accounts per day & success rate. - Discussion with debtors on repayment scheme or restructuring of loan to update arrears. - Initiate site visit and searches to ascertain whereabouts of uncontactable hirer. - Other miscellaneous task assigned by Team Leader or Manager. **REQUIREMENTS**: -...
-
Recovery Officer
6 months ago
Kuala Lumpur, Malaysia Shariq Partners (M) Sdn Bhd Full timeresponsible for reaching out to customers to collect/ remind the payment for overdue bills, loans or other payments. -To make outbound calls and remind them of their payments. -To achieve individual / group targets in order to be entitled for Incentive Scheme -Explain and clarify on non-payment and other product services. -Persuade, negotiate and work with...
-
Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
-
Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
-
Credit Recovery Officer
5 months ago
Kuala Lumpur, Malaysia Titan Recovery Sdn Bhd Full time**Responsibilities**: - Perform outbound call to notify customers of accounts with outstanding and overdue payment. - Negotiate with customers to make repayment arrangement. - Explain and clarify with customers on payment issues. - Ensure the accounts are follow up completely and in timely manner. - Responsible for keeping records of collection and status...
-
Recovery Officer
5 months ago
Kuala Lumpur, Malaysia GALA TRACK SDN BHD Full timeRequirements - Minimum SPM. - Good communication skills (BM & English). - Self discipline and Team player. - Must have a valid driving license (for field visit only). - Experience in credit recovery will be an added advantage. Responsibilities - SPM leavers are encouraged to apply. - With or Without Experience, Training Is Provided. - Collect payments from...