Recovery and Collection Manager
7 months ago
Develop and implement effective collections strategies and processes in line with industry best practices and regulatory requirements.
- Oversee the firm's collections process, ensuring timely and accurate payment of outstanding debts.
- Manage a team of collection agents, providing guidance, coaching, and feedback to improve performance and productivity.
- Analyze collections data and trends to identify areas for improvement and make recommendations to senior management.
- Provide regular reports and updates to senior management on collections performance and strategies.
**Role requirements**:
- Diploma and above in Finance, Accounting, Business Administration, or a related field.
- Must have experience in Banking
- Minimum of 6-8 years of experience in collections, recovery, or related roles, preferably in the banking industry.
- Strong leadership skills with the ability to motivate and manage a team of collection agents.
- Knowledge of collections regulations and industry best practices.
**Salary**: Up to RM12,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Early shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
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