Customer Support Admin
3 weeks ago
Job Scope
- Managing and efficiently responding to customer inquiries and requests.
- Updating customer data.
- Handing over orders and customer complaints to the Operations Department.
- Liaising with courier/postal services regarding delivery issues and backlogs.
- Checking and counting inventory.
- Assisting customers in the self-pickup process.
- Performing any tasks assigned by superiors.
Requirement
- Excellent communication skills
- Problem-solving abilities
- Time management skills
- Product knowledge
- Adaptability
- Teamwork
- Computer and smart phone proficiency
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM1,600.00 - RM2,000.00 per month
**Benefits**:
- Maternity leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work long hours ?
- Are you willing to commit to 6 days work week?
**Experience**:
- Customer support: 1 year (preferred)
**Language**:
- English (required)
- Malay (preferred)
Expected Start Date: 03/25/2024
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