Customer Support Admin

3 months ago


Seremban, Malaysia ULS Group SDN BHD Full time

Job Scope
- Managing and efficiently responding to customer inquiries and requests.
- Updating customer data.
- Handing over orders and customer complaints to the Operations Department.
- Liaising with courier/postal services regarding delivery issues and backlogs.
- Checking and counting inventory.
- Assisting customers in the self-pickup process.
- Performing any tasks assigned by superiors.

Requirement
- Excellent communication skills
- Problem-solving abilities
- Time management skills
- Product knowledge
- Adaptability
- Teamwork
- Computer and smart phone proficiency

**Job Types**: Full-time, Contract

**Salary**: RM1,600.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Are you willing to work long hours ?
- Are you willing to commit to 6 days work week?

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (required)
- Malay (preferred)

Ability to Commute:

- Seremban (required)

Ability to Relocate:

- Seremban: Relocate before starting work (required)


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