Content Operations Manager
3 weeks ago
**Employment Type**:
Full Time
**Industry**:
Media Analytics
**Location**:
Kuala Lumpur,
Malaysia
**Date Posted**:
April 3, 2024
**Responsibilities**:
You will be responsible for managing and supporting the growth of our traditional and social media content offerings. This position involves managing tasks related to third-party providers and content partners, overseeing media list checks, activations, updates, and orders, while also ensuring the invoicing and profitability of third-party content. Key aspects of the role include building and sustaining relationships with content partners, supporting project operations and client services, troubleshooting content issues and ensuring timely and accurate content delivery to clients. Additionally, you will be responsible for maintaining subscriptions, pricing information, and product updates for both in-house and third-party content.
You will report directly to the Project Manager and work with the Client Services team to support content delivery and the onboarding of new clients and the day-to-day management and optimisation of client profiles.
**Roles & Responsibilities**
- Manage invoicing processes with third-party providers, ensuring timely payments and monitoring volume and profitability.
- Support the onboarding, maintenance, updates, order and cancellations of clients with third-party providers.
- Maintain accurate information on media lists, pricing, and onboarding processes from content partners or third-party providers.
- Troubleshoot issues related to content processing or delivery
- Ensure all clients receive their content on time and in the correct format
- Support in setting up news gathering projects for the clients on CARMA’s portal in accordance with the requirements provided
- Work closely with the Project Manager and the Client Services team to support the day-to-day management and optimisation of clients’ media monitoring profiles
- Review and optimise existing clients’ profiles to ensure the media intelligence gathered are relevant
- Manage and resolve tickets filed by colleagues in the APAC region
- Other duties as assigned by the Project Manager
**Qualifications**:
- Strong project management capabilities
- Strong understanding of regional and local media landscape
- Attention to detail
- Strong problem-solving mindset
- Understanding of media monitoring industry is a plus
- Strong command in the written language of English and any of the key Asian Languages (i.e. Chinese, Malay, Indonesian, Vietnamese, Korean, Japanese etc.)- Strong written command in more Asian Key Languages is a plus
- Knowledge of Boolean operators is a plus
**Experience**:
- 2-3 years of experience in a similar role, managing content, product, or project management, or media intelligence.
**Contact**:
-
Manager, Content Operation-malaysia
4 days ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - As a Content operation specialist, you will join Lazada Content Product team responsible for shaping and executing Lazada’s content experience, drive diversified and safe content on the platform to attract and retain users. Together we can build an...
-
Manager, Content Operation-malaysia
1 week ago
Malaysia Lazada Full timeLocation:Malaysia Department: Commercial Location: Malaysia Team and Role Introduction:As a Content operation specialist, you will join Lazada Content Product team responsible for shaping and executing Lazada's content experience, drive diversified and safe content on the platform to attract and retain users. Together we can build an e-commerce content...
-
Vp, Content Operations
1 week ago
Malaysia Lazada Full timeLocation:Malaysia Department: Commercial Location: Malaysia Team and Role Introduction:As a Content operation specialist, you will join Lazada Content Product team responsible for shaping and executing Lazada's content experience, drive diversified and safe content on the platform to attract and retain users. Together we can build an e-commerce content...
-
Vp, Content Operations
4 days ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - As a Content operation specialist, you will join Lazada Content Product team responsible for shaping and executing Lazada’s content experience, drive diversified and safe content on the platform to attract and retain users. Together we can build an...
-
Content Risk Management Analyst
1 week ago
Malaysia Lazada Full timeLocation:Malaysia Department: Security & Risk Management Location: Malaysia Team and Role Introduction:The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada's Risk and Security, and it is charged with the mission of developing a comprehensive strategy for Lazada with regard to assortment and content, so as to foster a healthy and...
-
Content Risk Management Analyst
3 weeks ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Security & Risk Management- Location: Malaysia- Team and Role Introduction: - The Assortment, Content & Ads Governance Team (ACAG team) is part of the Lazada’s Risk and Security, and it is charged with the mission of developing a comprehensive strategy for Lazada with regard to assortment and content, so as to foster a...
-
Content Marketing Specialist-malaysia
2 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Marketing & Communications- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - As part of the User Growth (Singapore) team, this role provides excellent exposure to user growth, platform operations and commercial topics. You will be part of a team responsible to drive platform traffic and user...
-
Content Marketing Specialist-malaysia
4 hours ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Marketing & Communications- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - As part of the User Growth (Singapore) team, this role provides excellent exposure to user growth, platform operations and commercial topics. You will be part of a team responsible to drive platform traffic and user...
-
Content Strategist
4 weeks ago
Malaysia AIRR LABS Full timeAs the key person in charge of the content strategy, the Content Strategist oversees and strategize the content pillars and sub pillars for audiences at all stages of the consumer journey. He/she must be familiar with the different types of customer personas the company is targeting. The Content Strategist collects information, does intensive research and...
-
Content Writer
3 weeks ago
Malaysia The Edge Asia Full time**Key responsibilities**: Independently develop well-researched articles and essays. Create and execute high-quality content for marketing campaigns. Communicate with business leaders and experts to understand their interests and target pain points in all messaging. Produce business relevant content writing and manage content management on web...
-
Content Strategist
1 week ago
Malaysia AIRR LABS Full timeAs the key person in charge of the content strategy, the Content Strategist oversees and strategize the content pillars and sub pillars for audiences at all stages of the consumer journey. He/she must be familiar with the different types of customer personas the company is targeting.The Content Strategist collects information, does intensive research and...
-
Content Review
4 weeks ago
Malaysia Asia Recruit Management Sdn Bhd Full timeRequirementsMin SPMRequired to read & write in Japanese/ KoreanJLPT / Topiik will be addtional advantageResponsibilityReview and evaluate user-generated content, including text, images, videos, and audio files, to ensure compliance with platform policies and community guidelines.Moderate and enforce content standards to maintain a safe, respectful, and...
-
Content Review
1 month ago
Malaysia Asia Recruit Management Sdn Bhd Full timeRequirementsMin SPMRequired to read & write in Japanese/ KoreanJLPT / Topiik will be addtional advantageResponsibilityReview and evaluate user-generated content, including text, images, videos, and audio files, to ensure compliance with platform policies and community guidelines.Moderate and enforce content standards to maintain a safe, respectful, and...
-
Content Creator
1 week ago
Malaysia Yong Kang Refresh Sdn Bhd Full time**Job Summary**: We are seeking a creative and talented Content Creator to join our team. As a Content Creator, you will be responsible for developing engaging and high-quality content across various platforms. Your primary focus will be to create written, visual, and multimedia content that aligns with our brand's voice and resonates with our target...
-
Online Content Marketing Strategist
1 week ago
Malaysia Lazada Full timeLocation:Malaysia Department: Marketing & Communications-User Growth & Performance Marketing Location: Malaysia Team and Role Introduction:Responsibilities: As part of the User Growth (Singapore) team, this role provides excellent exposure to user growth, platform operations and commercial topics. Responsible to drive platform traffic and user engagement...
-
Content Moderation with Korean Proficiency
3 weeks ago
Malaysia Cognizant Full time**Project Process Description** The project involves content review (videos/images/text) in the online space for one of the largest technology giants. In this role one needs to be objective and be willing to review sensitive content. As part of the contractual obligations, the client expects the team to certain policy guidelines, meet stringent TAT,...
-
Content Production Designer Lead
3 weeks ago
Malaysia AIRR LABS Full timeThe Content Production Designer Lead will shape our brand's presence on this exciting platform and connect with our audience in unique and engaging ways, as well as managing a team to ensure deliverables. Craft Captivating Content and bring your creative flair to life by planning, creating, and executing TikTok content that showcases our brand's personality...
-
Content Strategist
1 week ago
Malaysia Endowus Full timeMarketing | MalaysiaAbout us:Endowus is Asia's leading fee-only digital wealth platform. Licensed by the Monetary Authority of Singapore (MAS) and Hong Kong Securities & Futures Commission (SFC), Endowus is the first digital advisor in the region to span both private wealth (Cash) and public pension savings (CPF & SRS in Singapore), helping all investors...
-
Online Content Marketing Strategist
2 months ago
Malaysia Lazada Full timeLocation: **Malaysia** - Department: Marketing & Communications-User Growth & Performance Marketing- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - As part of the User Growth (Singapore) team, this role provides excellent exposure to user growth, platform operations and commercial topics. - Responsible to drive platform traffic and...
-
Content Creator
4 weeks ago
Malaysia TOP ELECTRICAL SDN BHD (Electrova Malaysia) Full timeJob Title: Content Creator (Videographer & Video Editor)Location: Taman Perindustrian Air Hitam 41200 Klang, MalaysiaJob Type: Full-timeCompany: Top Electrical Sdn Bhd (Electrova Malaysia)About Us:Electrova Malaysia, a leading home appliances company, is dedicated to enhancing the quality of life through innovative and reliable products. We are on the...