Technical Support

**Job Description**: - To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly...

3-5 years of technical support experience is a plus. Working knowledge of HTML, CSS, Bootstrap and broad website concepts. Ability to multi-task and perform in a fast-paced environment. Experience with technical troubleshooting. Familiar with customer ticketing systems. Proficient with Microsoft Office apps. Previous Cell phone network experience is a...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Job Summary**: As an IT Technical Support, you are responsible to provide technical support on computer hardware, and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support on Telephone System and mobile devices. **Responsibilities**: - Respond to and resolve request/issues assigned through the ticketing...

**Roles & Responsibilities** - Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. -...

**Position : TECHNICAL SUPPORT Immediate Hiring** **Responsibilities**: - Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule - Effectively documenting issues and providing regular status and progress towards project milestones **Job Requirements**: - Details knowledge and experience in coordinating with...

Key responsibilities - Provides onsite/on-line support to customers for assigned Project or incidents. - Delivers support and advice on Hardware and Software for Customer/Business Partner. - Able to handle multiple projects simultaneously and needs to be proactive. - Resolve technical problems; identify and diagnose problem escalation and solution tracking....

**Position Objective**: The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

**Job Purpose**: The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

**JOB SUMMARY** Responsible for providing end user technical support. **DUTIES AND RESPONSIBILITIES** - Troubleshoot and resolve basic hardware and software issues. - Assist with password resets, account creations, and access management. - Document and track incidents, requests, and resolutions in a ticketing system. - Escalate complex issues to Escalation...

As a Technical Support Intern, you will assist our IT team in providing exceptional customer service and resolving technical issues. You will have the opportunity to gain practical experience in troubleshooting software and hardware problems, responding to both internal & external inquiries, and documenting support tickets. **Key Responsibilities**: -...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

**Job Summary**: **Responsibilities**: - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. - Manage and maintain computer asset inventory including hardware, software, and software licenses using ITAM solution. -...

Minimum 1- 6 years in customer service role Technical support Fluent in English and Thai Minimum Degree in IT background Salary Range is RM 3600 - 4600 Good remuneration package Working Hours - 9am - 6pm ประเภทของงาน: งานประจำ ชำระเงิน: สูงสุด RM4,600.00 ถึง...

**Title: Technical Support Engineer** **Mandatory Skills**: - Hands-on experience with Cisco networking technologies such as IOS-XR Router, IOS-XE, and Cisco routing products (ASR 9K, ASR9xx, NCS). - Proficiency in industry-standard routing protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS, and basics of multicast. - Experience with...

Minimum 1- 3 years in customer service role Technical support Fluent in English and Vietnamese Minimum Degree in IT background Salary Range is RM 4100 - 5100 Good remuneration package Working Hours - 9am - 6pm Local and Foreigner encourages to apply. Loại hình công việc: Toàn thời gian Mục lương: Lên đến RM4.600,00 một tháng

MODERNLMS is seeking a highly motivated and detail-oriented Technical Support Specialist to join our dynamic team. As a key player in the Moodle Support team, you will be responsible for ensuring smooth day-to-day operations and providing exceptional support to our valued customers. **Responsibilities**: Daily Operations Support: Monitor and maintain the...

**GENERAL DESCRIPTION**: To provide support to operations and sales team in daily task such as data maintenance, reporting & any issue related to system. To be involved in any BCD project setup. **JOB DESCRIPTION**: - To update & maintain data in database. - Troubleshoot and resolve system issue. - Perform technical administration and support. - Work...

**Responsibilities**: - Diagnosing and resolving technical issues reported by customers or end-users. - Providing customer support and assistance through various communication channels. - Documenting and tracking reported issues, troubleshooting steps, and solutions. - Acquiring in-depth product knowledge and staying updated on new features and updates. -...