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IT Support Specialist
2 weeks ago
Are you passionate about keeping computer systems finely tuned and running at their best? Do you possess a strong technical acumen for tackling Windows, Windows Server, and Linux issues? If so, we're looking for an IT Systems Support Specialist to join our team and provide top-notch technical support to our clients.
**Key Responsibilities**:
- Troubleshoot and resolve issues related to Windows, Windows Server, and Linux systems, ensuring uninterrupted system functionality.
- Provide expert technical support to clients, addressing network problems and ensuring seamless connectivity.
- Demonstrate proficiency in networking concepts, including but not limited to Routers, Port Forwarding, DDNS, and VPN configurations.
- Take ownership of hardware management and repair tasks, ensuring efficient maintenance and timely resolutions.
- Utilize your dynamic DNS troubleshooting skills to maintain robust and dependable network infrastructure.
**Qualifications**:
- Solid experience in troubleshooting and resolving issues on Windows, Windows Server, and Linux platforms.
- Proficiency in networking concepts and technologies, including Routers, Port Forwarding, DDNS, and VPN.
- Demonstrated hardware management and repair skills.
- Strong problem-solving abilities with a keen attention to detail.
- Excellent communication skills to provide effective technical support and guidance to clients.
- Dynamic DNS troubleshooting expertise is a definite plus.
- Prior experience in software installation and configuration is desirable.
**Why Join Us**:
- Collaborative and inclusive work environment that values your expertise.
- Opportunity to work with a diverse client base and enhance your technical skills.
- Competitive compensation package and benefits.
- Continuous learning and growth opportunities within a forward-thinking team.
**Job Types**: Full-time, Permanent
**Salary**: RM2,400.00 - RM3,000.00 per month
**Benefits**:
- Free parking
Schedule:
- Day shift
**Experience**:
- IT support: 1 year (preferred)
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